Sr. Technical Product Manager, Video-Xumo

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Xumo is seeking a highly motivated Sr. Technical Product Manager, Video to join our growing Product and Technology team. The Sr. Technical Product Manager, Video will be responsible for multiple facets of the Xumo video streaming workflow from real-time ingestion and broadcast of live streams from top-tier broadcasters around the world through to players and software clients. This includes digital video encoding, DRM encryption, linear ad insertion, CDN integration, cloud video infrastructure development and maintenance, real-time troubleshooting, NOC monitoring and much more. Xumo is seeking a candidate that has deep and broad knowledge of modern streaming technologies and is familiar with all streaming protocols (e.g. HLS/DASH) necessary for today’s multifaceted streaming media landscape. This role will need an individual to be very organized, excellent in written and verbal communication with internal and external stakeholders and be able to regularly demonstrate subject matter expertise in OTT (over-the-top) streaming.
Xumo, a joint venture between Comcast and Charter, was formed to develop and offer a next-generation streaming platform on a variety of branded 4K streaming devices and smart TVs. Powered by Comcast’s global technology platform, Xumo devices and services feature an entertainment experience designed to make it easy for consumers to find and enjoy their favorite streaming content through a world-class user interface and voice search, and for partners to meaningfully connect and engage with millions of consumers.

Job Description

Core Responsibilities

• In this role, you will play a crucial role in shaping the video playback experience for across all Xumo Play and Xumo Enterprise distribution platforms
• As a key leader in our organization, you will collaborate with cross-functional teams to deliver best-in-class products that enhance our customers’ viewing experience
• Generate product strategy and execution that will drive the success of our streaming services from signal acquisition, encoding and transcoding, through to monetization and outbound delivery
• Responsibilities include but are not limited to: 
  • partnering with Video Engineering to create, maintain and innovate the Video Engineering and Product roadmap
  • communicating with external Content Partners on various business matters related to video streaming architecture, specification review, troubleshooting and more
  • close supervision of budget and related costs associated with video infrastructure
  • video operation support, to include replication and deployment of key video services (in close collaboration with Video Engineering team)
  • build out and supervision of new/advanced virtual NOC (Network Operations Center) and corresponding monitoring & error-preventing systems in end-to-end OTT workflows
• Take ownership of the product development process, from ideation to launch, and ensure that all products meet quality standards and are delivered on time and within budget
• Exceptional organization skills will be necessary as this role will closely liaise with Project Management Office
• Use data and analytics to inform product decisions and continuously improve the video playback experience for our viewers
• Stay up-to-date with the latest developments in technology and use your knowledge to identify opportunities for leveraging new technologies in full video infrastructure stack
• Communicate product updates and progress to key stakeholders, including senior leadership, and solicit feedback to continually improve our products
• Represent the company at industry events and conferences, sharing how Xumo approaches FAST content delivery both for our owned and operated services and via our syndication pipeline
• Ability to work non-traditional hours (as needed) for various critical global events
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Position is office based in Irvine, CA; Denver, CO or Philadelphia, PA- 4 days/week & 1 day/week remote.

Basic Qualifications

• Bachelor’s degree in technology related fields, such as Computer Science, Information Systems, or related technology certification
• Minimum of five (5) years of planning, designing, developing and delivering consumer software experiences
• Minimum of five (5) years of leading and/or directly involved in product/software development with relevant experience in OTT video streaming technologies (e.g. HLS/DASH/DRM) and cloud infrastructure
• Minimum of five (5) years of experience in media content delivery in Television/Broadcast, Streaming, or related field
• Excellent communication skills with ability to drive and lead meetings around business systems and/or related topics as well as efficiently and effectively communicate with cross functional partners from highly technical to business oriented
• Analytical mind & strong problem-solving capabilities with experience launching/scaling products and features to solve complex challenges
• Strong collaborator with excellent written and verbal communication skills
• Strong organizational, analytical, and troubleshooting skills
• Strong process and systems background with knowledge and experience in agile development/project methodologies

Highly Preferred Qualifications & Experience

• Experience in FAST (Free Ad-Supported Streaming Television), CTV (Connected TV), or other OTT streaming media products & services
• Experience in digital video processing technologies, content delivery networking, and ad insertions technologies, in FAST or other OTT products & services
• Experience with DRM technologies and packagers for OTT streaming
• Experience with AWS Media Services (e.g. AWS Elemental) as well as related infrastructure (content delivery, edge compute, serverless, storage, security)
• Experience with Accessibility and Compliance/Regulatory requirements (e.g. closed captioning) and standards related within OTT streaming
• Experience with SCTE-35 signaling and markers for live streams and on-demand video
• Experience with Content Management and/or Asset Management Systems
• Proficiency with relational databases, performing SQL queries, and other querying tools
• Proficiency with Jira or similar product management tools

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Emerging Technologies, Media Streaming, Product Management, Video Engineering, Video Streaming

Compensation

Primary Location Pay Range: $136,900.12 - $205,350.18

This job can be performed in Colorado with a Pay Range of $130,947.94 - $205,350.18

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.