Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
We’re looking for a Sr. Technical Delivery Manager, Quality (TDMQ) to drive the execution of our internal quality tooling and enablement roadmap. This role is responsible for overseeing the development, implementation and continuous improvement of the quality enablement program. This role blends technical program management, internal customer advocacy, and data-driven operational oversight.
The TDMQ will own roadmap execution, coordinate delivery across teams, and provide visibility into adoption, impact, and adherence to quality standards. This includes working directly with engineers to support tool implementation, driving process adoption to improve data quality and reporting, and driving alignment of quality governance across product portfolios.
What You’ll Do
Program & Execution Management
- Drive the feature-level roadmap for internal quality tools, dashboards, and services
- Maintain roadmaps for quality tooling rollout, adoption goals, and enablement model adoption
- Support quarterly planning cycles and manage sprint-level tracking of initiatives tied to quality enablement
- Tracks and manages cross-functional progress toward achieving quality goals, implementing integrations, and meeting tool adoption milestones.
- Surfaces risks and maintains visibility into the health of product quality at RDC
Technical Enablement & Tooling Integration
- Collaborate with engineers on implementation and configuration of internal tools such as Xray, SonarCloud, GitHub workflows, Jira and DX Dashboards, and CI/CD test reporting
- Support internal customers by gathering feedback and surfacing tool enhancements or workflow friction
- Assist with feature rollout coordination, documentation, and light configuration/testing to validate quality tool/service setup
- Act as a technical liaison between enablement engineers and product teams to ensure successful adoption of quality tools and services
Data Aggregation, Monitoring & Accountability
- Analyze quality data, identify trends and develop work with Quality Enablement leadership to develop strategies to improve Quality KPI’s and overall quality performance.
- Collect and aggregate quality data from systems like Jira, SonarQube, GitHub, Xray, CI/CD pipelines, and other internal platforms
- Oversee the execution of quality strategy, ensuring that products delivered meet quality standards before and after release.
- Partner with the DevOps and Platform teams to maintain real-time dashboards and ensure accurate reporting on KPIs and SLAs
- Enable real-time monitoring and alerting based on breaches of Definition of Done and Governance Framework standards such as test coverage, defect leakage, or deployment stability thresholds
- Take and store point-in-time snapshots of portfolio quality health to support trend analysis and historical comparisons
Reporting, Communication & Alignment
- Regularly report Definition of Done and Governance Framework adherence, surfacing gaps and providing visibility to leadership
- Deliver weekly, monthly, quarterly, and annual reports on quality KPIs, tool adoption, and team alignment with enablement goals
- Provide trend analysis and quality performance insights, highlighting systemic issues, opportunities for improvement, and areas of success
- Drive accountability by making quality posture visible across squads, portfolios, and leadership forums
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
Who You Are
You’re a structured thinker and strong executor who understands the technical workflows behind quality engineering and DevOps. You’re as comfortable digging into coverage metrics and test pipelines as you are facilitating cross-functional planning or delivering stakeholder updates.
You’re someone who:
- Understands the complexity of scaling quality across teams, tools, and cultures
- Collaborates with engineers and users to make tooling usable, scalable, and impactful
- Advocates for internal users by advancing quality maturity through integrated systems and actionable visibility.
- Can manage programs and get into technical detail with engineers when needed
- Connects cross-functional efforts to break down silos and prevent delivery delays.
What you'll bring:
- 8+ years in quality program management and delivery
- Bachelor’s degree or equivalent experience
- Strong understanding of quality management principles, methodologies and tools, including statistical process control, root cause analysis and process improvement techniques.
- Familiarity with AI-enhanced test platforms
- Familiarity with DORA/Core 4 metrics
- Familiarity with quality engineering practices, CI/CD pipelines, test automation, and internal tooling ecosystems
- Hands-on experience with tools like Jira, SonarQube, GitHub, Xray, DataDog, NewRelic, and dashboard/reporting platforms (Tableau, Jira Analytics, Backstage)
- Experience coordinating across multiple teams and workstreams in Agile or hybrid delivery environments
- Strong ability to collect, validate, and interpret technical and operational data
- Excellent communication and stakeholder engagement skills
Bonus points:
- Experience managing internal developer or quality-focused tooling initiatives
- Familiarity with test data management strategies
- Exposure to observability practices and performance engineering standards
- Basic scripting/querying skills (e.g., SQL, Python, YAML) a plus
How we Reward you:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Top Skills
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