Sr. Technical Business Analyst

At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.

Rectangle Health is seeking a Senior Technical Business Analyst to join our growing product team and help define the future of healthcare payments. In this role, you’ll work closely with Product Managers, Engineers, and subject matter experts to translate complex business needs into well-documented technical requirements. Your focus will be on a large-scale initiative involving API development and the launch of a new business application.

You’ll play a critical role in ensuring clarity and alignment from discovery through delivery — with a strong emphasis on technical depth, systems thinking, and collaboration.

• Competitive health, dental, and vision benefits
• Guardian Hospital Indemnity coverage
• Life & LTD
• 401(k) matching up to 3%

• Partner with Product Managers to elicit, analyze, and document business and technical requirements for new platform functionality
• Participate in requirements gathering sessions with cross-functional stakeholders (product, engineering, operations, compliance)
• Write clear, concise user stories, workflows, data mappings, and API specifications
• Collaborate with engineering to review and refine technical implementation details (e.g., API payloads, endpoints, error handling)
• Help define acceptance criteria and participate in sprint planning and backlog grooming
• Maintain and organize documentation to support development, QA, and user enablement
• Ensure traceability from business needs to system requirements and delivered features
• Support UAT, triage issues, and ensure proper handoffs to delivery and support teams

• 5+ years of experience as a Business Analyst or Product Analyst in a software development environment
• Strong technical fluency — you can understand APIs, data flows, and system interactions
• Demonstrated success working on projects that involved building or integrating APIs
• Experience in healthcare, fintech, or other regulated domains strongly preferred
• Excellent communication skills — you can bridge the gap between business and technical audiences
• Comfortable working remotely with distributed teams
• Experience with agile development methodologies and Jira/Confluence

Bonus Points For

• Familiarity with healthcare payments, claims, or revenue cycle processes
• Experience writing or reviewing API documentation
• Previous experience supporting a Product Manager or acting as a proxy PO
• Business process mapping or BPMN experience

Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.