Sr. Software Engineer, Backend (Integration Quality)

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: November 12th, 2025

Location: AMER Timezones

Zapier’s Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers regularly, adding value consistently every day with lots of autonomy.

We’re hiring a Sr. Backend Engineer to help us scale quality across our integration portfolio. This is a highly technical, engineering-driven team where you'll proactively improve integration features and reliability, handle API deprecations and migrations, and prevent customer issues before they happen. You'll work with the Zapier Developer Platform to build features and fix bugs for our highest-priority integrations, while also helping prototype processes and tooling that scale quality improvements across thousands of integrations.
If you love working with diverse APIs, debugging complex systems, and mentoring engineers while maintaining high standards for quality and craftsmanship, this is the team for you.

• Build features and ship bug fixes for our highest-priority integrations using the Zapier Developer Platform

• Take on the team’s most complex problems—translating ambiguous goals into executable work and establishing measurement strategies

• Use observability data to improve reliability, adopt new API features, and prevent customer issues before they escalate

• Support teammates across experience levels via pair-programming, code reviews, and technical coaching

• Work cross-functionally with product, design, and data teams to ship impactful features

• Navigate between services to debug and fix issues that impact integration customers and developers

This is a critical role at the heart of Zapier’s product. In this position, you’ll:

• Work on systems that support every user’s automations and power hundreds of millions of workflows

• Collaborate across Zapier to improve integration quality and developer experience

• Help position Zapier as the world’s leading AI orchestration platform

• 6+ years of professional software development experience, including at least 2 years at a senior level

• Strong proficiency with TypeScript and Node.js in production environments and familiarity with legacy code patterns

• Deep systems understanding, you can navigate across different codebases and services to trace issues, understand dependencies, and implement solutions

• Exceptional autonomy and self-direction. You’re comfortable with ambiguity and can translate large, unclear goals into actionable plans, often starting with experimentation to establish baselines.

• Strong cross-functional communication skills. You can shift seamlessly between high-level strategy discussions with a PM and detailed technical implementation discussions with a peer.

• Passion for mentoring and supporting engineers at various experience levels and communication styles in a collaborative, remote environment.

• Quality-focused development with excellent async communication habits. You self-document decisions, write maintainable code, and make it easy for others to collaborate with you

• Curiosity & continuous learning, especially with AI tooling and new approaches to improve efficiency

• Experience using data query/visualization tools (like Databricks & Looker)

• Experience working across a wide variety of third-party APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, Salesforce, or Meta/WhatsApp

• Experience building developer tooling, internal platforms, or prototyping processes that scale quality improvements

• Previous experience with the Zapier Developer Platform or building similar 3rd party integrations/connector

• Background in API versioning deprecation handling, or managing breaking changes in production systems

We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact [email protected].

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.