Sr. Site Reliability Engineer (SRE)

Responsibilities:

• Own your deep learning about the software, its functions, and how it fulfills the clients’ needs, and how they use the product.
• Oversee systems to ensure reliability for customers.
• Monitor distribution systems and notify appropriate persons of any potential issues.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
• Partner with development teams to improve services through rigorous testing and release procedures.

Technical Skills:

• Bachelor's Degree (B.A.) in Computer Science or Design or equivalent four-year degree, or equivalent related experience.
• 5-7 years of proven experience in a Site Reliability role or similar experience.
• Experience defining, monitoring and measuring Service Level Agreement, Service Level Objective and Service Level Indicator.
• Knowledge of the DevOps methodology and experience implementing it.
• Excellent oral and written communication skills, including facilitation of group presentations, and consulting skills in the English language.
• Possess deep technical experience with AWS, containerization technologies, automated deployment frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture.
• Demonstrate hands-on technical leadership and business impact in combining software engineering skills with systems engineering skills to solve complex automation and reliability challenges.
• Experience working with Infrastructure and Application Monitoring tools such as: New Relic, SumoLogic, Uptime monitoring (Pingdom), CloudTrail, CloudWatch Insights, CloudFormation, CodePipeline, CodeDeploy.
• Extensive working knowledge of managing AWS and Linux OS.
• Experience working with MSSQL, MySQL, in cloud-based environments, as well as demonstrable knowledge and experience of AWS service technologies i.e. Aurora, MySQL.
• Experience of working with NoSQL database technologies (ideally DynamoDB).
• Experience of working with pipeline automation scripting and tooling i.e. Jenkins, Terraform.
• Knowledge and experience utilizing coding languages (e.g. C++, Java, PHP and Python) and frameworks/systems (e.g. AWS).
• Ability to learn new languages and technologies strongly preferred.
• Broad understanding of the lending industry, with the ability to become a subject matter expert on the job.

Soft Skills:

• A strong sense of ownership. 
• Excellent written and verbal communication and interpersonal skills. 
• Able to effectively collaborate with technical and business partners. 
• Can take on full projects from beginning to end. 
• Problem solver. 
• Team Player. 
• Advanced English level.