Sr. Product Manager, Source to Pay (S2P)

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
Join the Enterprise SAP S/4 Core Finance and Source to Pay Team and play a critical role in NBCUniversal's Source to Pay operations and technology team. Be part of our Enterprise SAP S/4 Finance Transformation journey. This position focuses on driving technology product roadmaps, enhancements, production support operations for the Sourcing, Procurement and Accounts Payable workstreams (S2P). This role will support SAAS, Custom Developed Applications and SAP Procure to Pay Products while actively contributing to the design and rollout of SAP S/4HANA capabilities.
As a Sr. Product Manager, you will work within SAP and non-SAP systems to deliver reliable Source to Pay solutions. You'll collaborate across business areas to optimize processes and implement standard global solutions. This role requires technical expertise and a detail-oriented approach with a focus on Supplier, Invoice Processing, and Procurement technology transformation.
Primary responsibilities will include:
Technology Product Ownership

• Responsible for serving as a central knowledge champion and subject matter expert for S2P Product technologies, SAP S/4 HANA and related systems for the Enterprise Finance and Source to Pay team.
• Create Metrics, monitor and report on key performance indicators (KPIs) related to S2P operations using Analytics tools.
• Execute configuration and product delivery for S2P applications, manage integration with SAP boundaries, and provide comprehensive support for SAP Procurement to Pay systems.
• Oversee product application ownership, ensuring compliance and providing user support for both SAP and third-party SaaS or internally developed applications (such as Engie, Contract Compliance (CCA)
• Collaborate with cross-functional teams for integrated data and processes, manage product ownership, ensure compliance, and provide ongoing user support for SAP and third-party applications, while resolving issues to keep operations running smoothly.

SAP S/4 Core Finance & Source Pay Solution Delivery

• Identify opportunities for process improvements and implement best practices as a part of S/4 HANA transformation.
• Design robust and scalable solutions that integrate effectively with both upstream and downstream boundary systems, including platforms such as Concur, P-Card, Engie, Contract Management, Sustainability, and other external sourcing, procurement, and payable systems.
• Advocate for SAP clean core principles by utilizing standard functionalities, embedding strong governance, and minimizing custom development to ensure long-term scalability and maintainability.
• Lead fit-gap analyses and blueprinting initiatives to align solution designs with NBCU's financial operations, product strategy, and global roadmap.
• Collaborate closely with teams across Sourcing, Procurement, Finance Operations, and TAX to guarantee integrated data and process flows within S/4 and related systems.

• Deliver ongoing support for S2P systems, efficiently resolving issues while minimizing any disruption to business operations.
• Drive configuration and delivery for S2P applications, oversee integration with SAP systems, and support SAP Procurement to Pay processes. with embedded internal controls, ensuring compliance with SOX, audit, and corporate governance requirements.
• Contribute to the development of business functional requirements functional specifications, data models, and system configurations aligned with enterprise architecture standards.
• Oversee complex data flows and troubleshoot integration issues to maintain system integrity across the S2P and Finance landscape.
• Perform and analyze Data Conversions and migrations to SAP and related Procure to pay systems.
• Design scalable solutions that connect with platforms like Concur, P-Card, Engie, and Contract Management.

Regulatory & Compliance Enablement

• Partner with Cybersecurity, Privacy, and Internal Audit teams to build compliant solutions that manage segregation of duties, sensitive data handling, and supplier risk exposure.
• Implement standardized approval workflows, tolerance checks, and exception handling across procurement and invoice processes to enforce company policies.
• Perform Annual user access reviews for several platforms, management of certificate updates with SSO/3rd Party teams and addressing Comcast Global Audit requests by providing evidence and mitigating findings.

• Establish monitoring and alerting frameworks to ensure system reliability, data accuracy, and business continuity, across S2P and Finance processes.

Testing, Documentation & Support

• Perform end-to-end testing efforts including unit, integration, and user acceptance testing (UAT) to validate solution quality and business fit.
• Maintain detailed documentation of system configurations, enhancements, and business processes to support audit, change management, and product lifecycle needs.

Stakeholder Collaboration & Communication

• Serve as a strategic liaison between engineering and business stakeholders to ensure alignment of goals, priorities, and deliverables.
• Translate technical concepts into business language, manage stakeholder expectations, and build consensus around solution direction.
• Partner with cross-functional teams to validate business requirements and drive the successful execution of development initiatives.

Innovation & Strategic Thinking

• Evaluate and implement emerging technologies leveraging AI technologies where possible to enhance technology operations and deliver business value.
• Guide stakeholders through technology change, ensuring adoption and maximizing strategic impact.
• Drive continuous improvement by identifying system enhancement opportunities and implementing innovative, cost-effective solutions.
• Identify opportunities for process improvements and implement best practices as a part of S/4 HANA transformation.

Project & Change Management

• Support change management and user adoption through training, documentation, and knowledge transfer.
• Proactively identify risks, dependencies, and bottlenecks, implementing mitigation strategies to ensure successful delivery.
• Regular meetings with business stakeholders on progress updates, prioritizing enhancements, and ensuring project intake forms are submitted before development starts.
• Managing daily Scrum meetings, creating and assigning JIRA tasks, backlog refinement, sprint planning, and resolving engineering team blockers.
• Perform and organize project management activities for Product enhancements and transformation.
• Perform other duties as assigned.
• Maintain program/project level oversight and manage exceptions related to timelines, milestones, and business transformation strategies.
• Additional responsibilities as needed.

Qualifications
QUALIFICATIONS:

• Bachelor's degree in computer science, Management, Finance Accounting, or Supply Chain or related field and relevant years of professional experience
• 8+ years of experience working in Information Technology and proven experience in supporting end-to-end source to pay Technology Product and Applications
• Experience in at least two full lifecycle SAP implementations (blueprinting, realization, testing, go-live, and support
• Experience in SAP S/4 configuration, customization and enhancements in either one or more of the following workstreams: Finance, Tax, Procurement and Accounts Payable
• Proven experience in managing end-to-end procurement technology processes with at least 3 years of experience using either, SAP S/4 Hana, Coupa, Concur or similar ERP solutions.
• 1-3 years' experience with Work soft or similar test automation software.
• Self-starter that demonstrates initiative and the ability to work independently.
• Strong analytical and problem-solving skills able to identify flexible and forward-thinking IT solutions.
• Excellent written and oral communications - ability to communicate to all levels of the organization, both business and Technology
• Strong time and task management skills with proven ability to multi-task and maintain professional demeanor under pressure.
• Knowledgeable in all aspects of the Systems Development Life Cycle (SDLC).
• Willingness to work off business hours and weekends as needed in a demanding environment.
• Ability to prioritize effectively + manage multiple deliverables.
• Proactive, Self-motivated; identifies opportunities for improvement.
• Experience usage of Microsoft Office 365 Suite, Copilot and AI Tools
• Strong analytical and problem-solving skills, excellent communication abilities, and a deep understanding of financial accounting and Procure to Pay processes.
• Able to travel domestic or International on a periodic basis for business activities.

PREFERRED QUALIFICATIONS:

• PMP or other professional project management certification
• Experience using integration tools: Tibco, Informatica, SAP BTP, SAP Cloud Integration, SAP API Gateway
• Understanding of Media and Entertainment industry-specific processes
• Experience with Clean Core Concepts, Fiori apps, Power BI or embedded analytics
• Experience using systems designed to manage projects, issues, changes and testing (e.g. ServiceNow, Jira, Smartsheet, HPALM, Worksoft)
• Experience within the media entertainment industry
• Familiarity with data analytics tools (e.g., SAP Analytics Cloud, Signavio, Power BI) to drive data-driven decision making.
• Experience using Jira, Confluence and Service Now/Freshdesk/Zendesk to ensure that all issues are recorded and comply with the issue management process.
• Experience with SOW modules, Contract Lifecycle Management tools and risk management.

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $160,000 (bonus eligible)
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Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
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For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.