Sr Product Manager – Credit Card, Portfolio Management & Growth

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?
Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.
While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Sr. Product Manager – Credit Card, Portfolio Management & Growth at BECU, you will play a pivotal role in shaping the future of our Consumer Credit Card products. You will build portfolio management strategies to drive cardmember engagement, manage portfolio performance, and partner across the organization to achieve these goals.

WHAT YOU’LL DO:

• Drive Strategic Decisions: Guide decision-making processes by aligning them with organizational goals and business strategy, ensuring every move adds value.

• Prioritize and Set Release Goals: You will manage and prioritize product releases features and enhancements, ensuring key deliverables are met while balancing multiple product initiatives.

• Track and Analyze Portfolio Performance: You’ll define and track performance metrics, using data to measure effectiveness and continuously refine products to achieve desired business outcomes.

• Communicate Across the Organization: Present ideas and data-driven insights to all levels of the organization, fostering understanding and alignment on goals and direction.

• Incorporate Insights and Refine Roadmaps: Capture feedback and lessons learned to adapt the product vision, ensuring continuous improvement and responsiveness to evolving needs.

• Build Vendor Relationships: Manage and nurture relationships with external vendors, ensuring they are aligned with our product goals and contribute to successful outcomes.

• Collaborate Across Ecosystems: Work closely with internal teams and external partners to ensure seamless execution and alignment with business capabilities.

• Stay Ahead of Industry Trends: Monitor the latest trends and apply industry knowledge to keep our products relevant, competitive, and aligned with the voice of the member.

• Understand Member Needs: Infuse member insights into your portfolio strategies, ensuring that every decision made resonates with and meets the needs of our members.

• Manage Portfolio Financials: Oversee budgets, approve expenses, and ensure financial objectives are met to maintain profitability.

• Share Information Across Teams: Foster a culture of transparency by effectively sharing information and knowledge across all levels of the team.

• Provide Leadership and Mentorship: Offer guidance, support, and mentorship to team members and other stakeholders to cultivate a high-performing, collaborative culture.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Exposure to a variety of innovative projects, impacting both the company’s growth and the member experience.

• Opportunities for continuous development, where you can elevate your credit card portfolio management skills and expand your expertise.

• A supportive environment that fosters collaboration and encourages input from all levels.

• The chance to make a real difference by driving strategic decisions and shaping the direction of the business.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.

• Minimum 7 years of product management, product development, product operations, or equivalent experience. 

• Experience working with credit card products.

Desired Qualifications:

• Advanced degree.

• Experience working in agile an environment.

• Previous experience overseeing all elements of the product development lifecycle.

• Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision.

• Experience in managing highly effective cross-functional teams.

• Previous experience determining product strategies based on voice of the member (customer).

• Experience managing and maintaining vendor relationships.

• Exceptional writing, editing, and presentation skills.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.