Sr Product Delivery Associate - Money Movement

Job Description
Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Pay & Time Product, you will be responsible to work with your lead on managing new releases and enhancements for Oracle Human Capital Management Time and Absence (OTL). You will understand the day-to-day issues faced by the operations and servicing team, provide solutions to the issues, configure and test Pay, Time, and Absence Modules.
Job responsibilities

• Supports the development of our product strategy and roadmap
• Collects and analyzes metrics on product performance to inform decision-making
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
• Configure, test and validate new data elements or changes to existing data elements
• Partner with Operations to successfully complete issue analysis and define requirements
• Partner with Workforce Technology on the validation of Jira Stories
• Work successfully in an Agile environment by completing Jira stories on time with minimal carryover, and effectively communicating issues and blockers on active stories
• Own parts of the end to end regression testing for Time and Absence modules for monthly and quarterly releases
• Assist Workforce Technology with Oracle Service Requests and provide requested information to ensure timely resolution of any payroll impacting issues

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Developing knowledge level of the product development life cycle
• Exposure to product life cycle activities including discovery and requirements definition
• Emerging knowledge of data analytics and data literacy
• Experience with Oracle HCM Pay and Time or similar HR/Human Capital Management software
• Experience partnering with vendors on problem resolution and service requests; including communicating the issues, tracking resolution, and keeping key internal partners aware of current state of the request
• Good judgement and decision making skills with a focus on solving problems in ways that improve the experience for our customers
• Strong written and verbal communication skills with a focus on driving others to action through effectively communicating needs
• Ability to collaborate in an Agile team-oriented environment across teams and vendors
• Exceptional analytical skills (ex. root cause analysis and anticipating needs/issues), problem solving, problem identification and reasoning skills
• Willingness to own deliverables end to end and deliver outcomes that reduce friction in the employee experience regarding Time and Absence experiences

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.