Sr. Manager, Sales Strategy & Operations

Why Vagaro? At Vagaro, we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and a passion for making a positive impact. We support our employees' growth and vision for themselves, offering opportunities for professional development and career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to excellence. Plus, we know how to have fun while getting the job done!

What is Vagaro? Vagaro is revolutionizing the wellness and beauty industries with innovative cloud-based software and payment solutions that empower business owners to thrive. Our all-in-one business management platform and powerful online marketplace serve over 85,000+ businesses across the United States, Canada, UK, and Australia.

What You’ll Be Doing: As the Sr. Manager, Sales Strategy & Operations, you will be a strategic partner to our CRO, helping shape the future of our global sales organization. Your role will be instrumental in driving revenue growth through data-driven insights, strategic planning, and process optimization. You’ll lead sales operations initiatives, manage key sales tools, and collaborate across teams to ensure our sales engine runs efficiently and effectively.
*This position is onsite in Pleasanton, CA.*

Compensation Details

• Base Salary: $150,000 - $180,000
• Annual Bonus: Up to 10%

Your Impact

• Partner closely with the CRO to develop and refine our global sales strategy using actionable insights and business analysis.
• Drive strategic decision-making through strong data analytics, leveraging Excel and SQL to identify trends and opportunities.
• Build and maintain scalable reporting systems that provide senior leadership with clear visibility into sales performance and business metrics.
• Manage and optimize the usage of key sales tools including Outreach, Revenue.io, ZoomInfo, and Salesforce.
• Collaborate with the marketing team to improve the lead funnel and conversion rates across the pipeline.
• Implement territory management strategies to ensure optimal coverage and maximize revenue opportunities.
• Own the sales forecasting process and develop proactive headcount and planning models using historical data.
• Streamline the contract process to support faster, more effective deal closures.
• Contribute to the design and execution of incentive and compensation plans that align with sales objectives and performance.

What Sets You Apart

• 7+ years of experience in strategy and operations, preferably in technology, SaaS, or media environments.
• Proven track record of building and optimizing operational frameworks in fast-paced, high-growth settings.
• Strong command of Excel and SQL for analysis; familiarity with visualization tools like Power BI is a plus.
• Deep understanding of sales and marketing functions and the tools that support them.
• Experience with sales systems such as Salesforce, Outreach, and Revenue.io.
• Highly analytical and detail-oriented with excellent organizational and project management skills.
• Collaborative leader and effective communicator with experience influencing cross-functional teams and senior stakeholders.
• Self-starter mindset with a passion for solving complex problems and driving continuous improvement.

Why You’ll Love Working Here 💖

• Attractive Compensation & Performance Bonuses: Enjoy a competitive salary paired with performance-based bonuses
• Generous PTO: 15 accrued days, plus 10 company holidays annually.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family. 🏥
• Exclusive Perks: Access to discounts on travel, entertainment, child care, wellness, home and auto services, and more through LifeMart. 🎟️
• Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments. 💅
• Food Perks: $50 monthly stipend for our onsite microkitchen and a complimentary DoorDash DashPass subscription. 🍽️
• Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills. 📚
• Financial Security: 401k program with 4% matching and optional life/supplemental insurance. 💰
• Stay Active: Access to our on-site gym, flavored water dispenser, and basketball court to keep you fit and energized! 🏀

Equal Opportunity Employer
Vagaro is proud to be an Equal Employment Opportunity and affirmative action employer. We foster an inclusive environment where individuals are evaluated without discrimination based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Privacy Policy
Your privacy matters! At Vagaro, we are committed to protecting your personal information. Before proceeding with your application, please review our Employee and Applicant Privacy Notice here. By submitting your application, you acknowledge that you have read and understood our Privacy Notice, which outlines how we collect, use, disclose, and protect your information during the recruitment and employment process.

Learn More About Vagaro
Visit us at vagaro.com/pro and vagaro.com to learn more.