Sr. Manager, Revenue Operations

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

The Senior Manager, Revenue Operations will be a critical partner to the sales organization enabling them to scale efficiently, hit revenue targets, and improve productivity. This person will develop and manage operational processes and support sales performance analytics to enable a high-functioning sales organization. 

• Partner with Sales, Marketing, and Finance to support growth strategies and GTM priorities

• Establish a consistent sales operating rhythm that aligns sales reps and leaders around focus, accountability, and performance insights.

• Own pipeline management and forecasting frameworks in partnership with Sales Leadership, tracking and reporting on performance vs. goals, providing insights and actionable recommendations

• Support key operational cadences such as QBRs, forecast calls, and sales leadership reviews

• Own the end-to-end sales process mapping, documentation, and optimization to improve efficiency and productivity

• Identify friction in the sales cycle and implement automation or best practices to improve win rates and reduce cycle time.
   

• Evaluate and implement sales tools (e.g. Salesforce, Salesloft, Gong, Outreach, ZoomInfo).

• Drive optimization of integrated sales tech stack (e.g., Clari, Outreach, Gong, LeanData)

• Lead or support system enhancement initiatives to align with evolving sales processes

• Ensure data hygiene and governance across systems

Data Governance & CRM Hygiene

• Ensure accurate, complete, and timely data entry in Salesforce and other tools.

• Enforce rules of engagement (ROE), lead/account ownership, and process adherence.
   

• 6–10 years of experience in Sales Strategy, Revenue Operations, Sales Ops, or Management Consulting (SaaS or B2B tech industry preferred)

• Experience owning and refining sales processes, rules of engagement, and territory models including demonstrated ability to lead cross-functional initiatives and drive complex projects to completion

• Deep understanding of B2B SaaS sales motions (e.g., enterprise, mid-market, SDR/AE/CSM model)

• Experience partnering with sales leadership (CRO/VP Sales) and cross-functional stakeholders (Marketing, Finance, Enablement, Product)

• Advanced CRM (Salesforce) skills (reporting, dashboards, object relationships, automation workflows) and proficiency in tools like Clari, Salesloft/Outreach, Gong, ZoomInfo, and Hubspot/Pardot/Marketo.

• Excellent communication skills with the ability to influence executive stakeholders

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Additional Information for United States of America Applicants:

Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

The anticipated hiring base salary range for this position is US$130000 to $165000 annually for US-based employees.  This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant.  Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.