Sr. Manager, Retail Sales

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

• Provide cross-functional leadership on performance of account portfolio of the Chamberlain Group’s retail customers; discover and address customer needs; generate and develop new business opportunities across regional, national and international accounts
• Support Chamberlain Group’s Retail Sales tactics in partnership with their respective cross functional team members; Regularly review progress against account plans and adjust where needed to achieve annual goals
• Ensure teams’ achievement of sales goals and targets; ensure teams’ alignment and understanding of business plans and provide coaching to improve performance
• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities
• Improve sales performance of current product and service portfolio; collaborate with product management to assist with customized solutions and future product enhancements based on customer feedback
• Manage and develop relationships with key internal and external decision makers
• Understand competitive landscape and help drive tactics to maintain competitive edge based on research performed by the sales teams
• Collaborate across functions to optimize merchandising, promotions, training and forecasting
• Provide coaching on customer training at retail trade shows and events
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Supervision Exercised (this section should be filled out when an employee has supervisory responsibilities)

• Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
• Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
• Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
• Lead and motivate individuals and teams to create a workplace culture that is consistent with the Chamberlain Group mission, vision and values.

Minimum Qualifications (requirements necessary to perform listed duties and responsibilities)

Education/Certifications:

• Bachelor's Degree

Experience:

• 8+ years in business-to-business retail sales management

Knowledge, Skills, and Abilities:

Other:

• Able to travel up to 40% - domestically and internationally; valid driver's license%

Preferred Qualifications

Education/Certifications:

• Master's of Business Administration preferred

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.