Sr. Manager Process Optimization

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Job Summary

McKesson has an opening for a Senior Manager Process Optimization.

The Pharmacy Solutions team is seeking a Sr. Manager Process Optimization to play an integral role in the overall success of the team and all solutions offered to customers by the team. Reporting to the Vice President, Chief Pharmacy Officer, the role will be accountable for constant assessment of key solutions offered to Health Mart members and other key customers engaged in services offered by the department to ensure process efficiency and the development and reporting of meaningful KPIs.

A resource for the entire team, the role will mentor other members of the team to develop needed skills and adherence to team standards. The role is also responsible for serving as a chairperson for McKesson Amplify, requiring interactions at all levels of the SCS organization, finance, and accounting and with nationwide state pharmacy association executives who require follow-up and other guidance. The position will also support other high-level solutions as defined by the Office of Health Mart leadership team.

Key Responsibilities

• Serve as operational lead for McKesson Amplify design of intake process and execution and refinement of compliant SOP working directly with key internal stakeholders. Execute SOP and other processes to ensure proper and compliant approval of submitted funding applications and timely fund dispersals.

• Collaborate with the entire pharmacy solutions team, and other applicable cross-functional business units to actively design and refine processes to ensure the efficient delivery of all pharmacy solutions offered to Health Mart members, other independent community pharmacies and other locations that engage with additional services.

• Leverage process and technical skills experience to serve as a key resource and team skills and overall team structure change management processes.

• Develop, maintain, and update meaningful KPIs in collaboration with teams to provide relevant value messages.

• Serve on governance committee and other organizations to leverage expertise.

Education & Minimum Requirements

• 4-year degree in business or related field or equivalent experience.

• Degree or equivalent and typically requires 7+ years of relevant experience.

Critical Skills

• 7+ years or equivalent business experience driving complex and high value solutions.

• 7+ years or equivalent experience to include KPI development, cross-functional leadership and influence and evidence-based decision making.

• Extensive knowledge of project, program, and quality standards and practices.

• Experience in process design, implementation and adaptation based upon the needs of stakeholders.

• Knowledge of pharmacy legal and regulatory constraints.

• Skilled in collecting business requirements, applying established criteria and processes to develop streamlined processes.​

• Highly proficient in Smartsheet, MS Excel and office applications.

Additional Skills

• Experienced in problem solving, conflict resolution and navigating complex situations with multiple stakeholders, including c- suite executives.

• Strong team collaboration and decision-making skills.

• Meticulous attention to detail.

• Strong presentation development skills

• Working knowledge of pharmacy franchise requirements preferred.

• Independent Community pharmacy knowledge preferred.

• Ability to travel.

Working Conditions

• Able to travel domestically 10% of the time.

• Hybrid work environment – Ideal location is the Irving, TX area.

• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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