Sr Manager, Cloud Operations

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Sr. Manager of Cloud Operations is responsible for leading a team of engineers researching, designing, implementing, securing, and maintaining a mission critical cloud infrastructure used by users located around the globe. The Sr. Manager of Cloud Operations must display self-motivation and the ability to respond with innovation to new technological problems and new possibilities.

What You’ll Do

• Manage the team within Information Technology or Cloud Engineering teams in a large environment.
• Hire, onboard, manage, and mentor staff for optimal service delivery.
• Ability to manage projects and deliverables effectively, ensuring timely completion while maintaining high-quality standards.
• Responsible for the day-to-day availability, monitoring, and maintenance of the BeyondTrust cloud infrastructure.
• Drive automation of infrastructure deployment using Infrastructure-as-Code (IaC) tools like Terraform, CloudFormation, or Ansible. 
• Lead the planning, execution, monitoring, documentation, and successful completion of projects.
• Experience operating, securing, and managing AWS and Azure cloud environments.
• Managing cloud environments in accordance with company security guidelines.
• Establish service levels and provide ongoing measurements, metrics, reporting, and dashboards of the effectiveness, performance and customer satisfaction of all services, hold team accountable to meeting those standards.
• Integrating and troubleshooting third-party tools and services used for access, management, or auditing of the environments.
• Constant review of pricing and service offerings to assist in decisions regarding cloud economics for both monetary and performance purposes.
• Frequent discussions with the development teams to determine needs currently not being met and possible future needs.
• Constant investigation of the environment for configuration issues and to assist with SIEM rule development.
• Awareness of changes to services offered to both add or remove features as needed.
• Update process documentation (SOP) - ensure documentation of entire environment is current
• Define and enforce policies to achieve required cloud security, uptime, and availability.
• Work with vendors, suppliers, and other internal teams as needed.

What You’ll Bring

• Leadership and communications skills with technical reasoning skills and attention to detail.
• Experience operating, securing, and managing AWS and/or Azure cloud environments. 
• Two or more years’ experience managing a large cloud environment. 
• Experience with automation tools like Terraform, CloudFormation, Ansible, or Puppet. 
• Familiarity with monitoring tools (CloudWatch, Prometheus, Datadog). 
• Scripting in languages supported by AWS or Azure. 
• Bachelor's Degree in Computer Science, Computer Engineering, or equivalent experience preferred 
• AWS or Azure certifications a plus 
• Google Cloud, Oracle, or other cloud providers a plus

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners.

Learn more at www.beyondtrust.com.