Sr. IT Manager

Axos Bank

Target Range:

$130,000.00 /Yr. - $150,000.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

This role will report onsite to any of our available office locations listed. Remote or Hybrid in not available.
Axos Bank is seeking a highly skilled, hands-on, and technically proficient Senior IT Manager to lead and manage enterprise infrastructure operations and end-user support services. This role demands deep hands-on expertise in Microsoft Server technologies, Active Directory, Azure, Office 365, and Desktop Engineering, along with strategic oversight of the Help Desk function. The ideal candidate will drive operational excellence, ensure system reliability, and deliver exceptional user support across the organization.

Responsibilities:

Infrastructure & Systems Management

• Oversee the administration and optimization of Microsoft Server environments, including patching, backup, and performance tuning.
• Manage and maintain Active Directory architecture, group policies, and identity/access controls.
• Lead cloud infrastructure initiatives using Microsoft Azure, including resource provisioning, cost optimization, and security compliance.
• Administer Office 365 services (Exchange Online, SharePoint, Teams) and ensure seamless integration with enterprise systems.

Desktop Engineering & Help Desk

• Direct the Desktop Engineering team in deploying, configuring, and maintaining end-user devices and software.
• Implement and manage endpoint management tools (e.g., SCCM, Intune) for patching, compliance, and asset tracking.
• Lead the Help Desk function to ensure timely resolution of technical issues, high customer satisfaction, and adherence to SLAs.
• Develop and enforce IT support policies, escalation procedures, and knowledge base documentation.

Security & Compliance

• Collaborate with InfoSec teams to enforce infrastructure security policies and conduct vulnerability remediation.
• Monitor and respond to system/network security incidents and ensure compliance with internal and external audit requirements.

Leadership & Strategy

• Mentor and develop technical staff, fostering a culture of accountability and continuous improvement.
• Partner with cross-functional teams to align IT services with business goals.
• Evaluate emerging technologies and recommend strategic investments to enhance infrastructure capabilities.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 10+ years in IT infrastructure roles, with at least 3 years in a managerial capacity.
• Technical Skills:
  • Microsoft Server (2016/2019)
  • Active Directory & Group Policy
  • Azure IaaS/PaaS
  • Office 365 Administration
  • SQL DBA
  • SCCM/Intune
  • Endpoint Security & Patch Management
  • Help Desk Operations & ITSM tools (e.g., ServiceNow)
• Certifications: Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, ITIL Foundation (preferred).

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.