Lead the digital product team to enhance SKIMS' website and app, manage product lifecycle, and optimize digital experiences using data analysis and effective project management.
SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.
We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Head of Digital Product to join us in advancing the industry forward.
The head of digital product will be the business product owner of our website and mobile app experience. They will grow & lead a team of product managers, project managers & UX designers to build & optimize best in class digital experiences for our SKIMS customers.
Responsibilities
· Business owner across our direct digital experiences (site & app), reporting to SVP of eCommerce
· Co-manage the full product lifecycle among internal and outsourced teams alongside Head of Ecommerce Engineering: from research and discovery through development, testing and iteration
· Manage & coach digital experts to support rapid business growth (product owners, project managers, designers)
· Partner closely with Engineering department. Strong technical capabilities with ability to discuss & review technical approaches to various problems.
· Balance priorities amongst: Large-scale build projects, new feature design, UX design, hot-fixes, bug backlog, 3rd party integrations, data tracking governance, A/B testing, CMS enhancements, payment & checkout ops etc.
· Oversee rigorous project management processes to prioritize projects and execute to precision within deadlines; including agile workflows with engineering team
· Partner with technology, marketing, analytics, performance marketing, CX etc teams to address needs from all stakeholders and prioritize effectively in the roadmap
· Introduce new 3rd party vendor relationships to continuously evolve the product vision & innovate
· Inform all product evolutions with data from rigorous A/B or multivariate testing, deep product analytics, user testing and customer feedback
· Ownable to the overarching product roadmap, presenting the long term vision in regular executive meetings
Key Skills and Experience
· 10+ years with hands on experience as product owner for significantly scaled retail/ecommerce businesses
· Various experiences driving website builds, replatforms and redesigns
· Experience working with various ecommerce platforms, including Shopify
· Experience working with headless frameworks and CMS tools
· Experience building & launching a mobile app
· Experience building cohesive omnichannel customer journeys between digital & in-store
· Expertly versed in project management frameworks and methodologies (Agile/waterfall) – at scale
· Natural leader, ready to hire & coach strong product management individuals & motivate teams towards a common vision
· Exceptional data analysis skills – backs all decisions & priorities with data
· Excellent relationship building ability – will work cross functionally with almost every department in the company
· Visionary - Always researching new technologies, ecommerce features & innovative approaches
· Customer-obsessed, ability to consider “big picture” objectives to improve experience for SKIMS customers
· Must be in LA (4x week in-office)
Benefits and Culture
· 100% Company Paid Healthcare (medical, dental, vision)
· Kind Body Fertility Benefits
· 401(k) savings plan with up to 4% match
· Unlimited PTO
· Full Access to LinkedIn learning
· Employee Discounts
Perks (HQ Location)
· Free weekly catered lunch at HQ – M/T/W/Th
· Dog-Friendly office
· Free Swag Giveaways
· Annual Holiday Party
· Annual Summer Party
· Invitations to pop-ups and other company events
· Complimentary daily office snacks and beverages
SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Top Skills
Agile
Cms Tools
Headless Frameworks
Project Management Methodologies
Shopify
Skims Culver City, California, USA Office
Culver City, CA, United States, 90232
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