Sr. Business Process Analyst

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Job Purpose: The Sr. Business Process Analyst manages Operations Data and Process Initiatives to completion. Serves as the Operations liaison for all Operations as well as enterprise-wide, cross-functional strategic initiatives. Leads a variety of different types of projects including ensuring that all areas are completely operationally ready to support new products and services, large-scale application deployments, new systems integrations, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. 

Essential Duties:

• Coordinate cross organizational meetings to define and document business processes, key metrics, and KPIs. 
• Lead process improvement initiatives to reduce risk, increase efficiency, lower cost, and improve quality. 
• Establish and enforce enterprise standards for documenting Standard Operating Procedures (SOPs) and Policies. 
• Maintain processes that are coordinated with Business Systems, IT, and Product Roadmaps. 
• Contribute to the whiteboard/ information gathering phase of new systems, applications or products that will assist in the development of the operational teams. 
• Take ownership of entrusted projects and work closely with Business Operations management to meet needs of company. 
• Direct large-scale, complex projects often involving multiple internal and external constituents. 
• Accountable for one or more initiatives including business and operational deliverables. 
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan. 
• Rigorously manages scope to ensure commitments are achieved within agreed upon time, and interfaces to execute on responsibilities. 
• Represents the project in various project governance and inter-department forums. 
• Publishes periodic project status reports. 
• Attends periodic staff meetings to review progress with key constituents. 
• Proposes recommendations and adjustments to project delivery and related solutions throughout the life of the initiative. 
• Provide functional direction to less experienced project support personnel and may indirectly supervise clerical and/or administrative staff in support of contract, project, or tasks. 
• Performs other duties as assigned. 

Knowledge, Skills, and Abilities:

• Self-starter and who works with little supervision. 
• Strong analytical and problem solving skills; able to develop and use structured approaches to identify root causes and recommend resolutions; can present results in meaningful terms. 
• Strong time management & leadership experience. 
• Communicate effectively with all levels of management. 
• Proficient with array of Microsoft office systems, including databases, Visio and Excel 
• Effective written and verbal communication skills. 
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity. 
• Ability to navigate a highly matrixed organization effectively. 
• Solid influencing skills. 
• Sound business and technical acumen. 
• Exceptional data analytics abilities. 
• Experience with stakeholder management. 
• Focused and versatile team player that is comfortable under pressure. 
• Ability to communicate at all levels with clarity and precision both written and verbally. 
• Strong presentation skills. 
• Ability to remove barriers and enable teams to complete their objectives. 
• Demonstrated, applied experience establishing and delivering complex projects. 
• Must be able to travel up to 10% 

Minimum Qualifications:

• High school diploma or GED 
• 2 years project management or data analysis experience 
• 2 years experience in process leadership 

 Preferred Qualifications:

• Bachelor’s Degree 
• 5 -7 years progressively responsible experience in project support and/or management. 
• Project Management certification 

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. 
• Occasionally, this position may need to reach, stoop, or kneel. 

Salary and Benefits:

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

• $78,239.12 - $89,192.60 per year
• Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc. (if applicable)
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits

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Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.