Sr. Business Intelligence Specialist - Hybrid

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoDesigns, develops and maintains analytical and business intelligence solutions, by partnering closely with analyst and business stakeholders to understand business problems and how to solve them using analytical solutions. Crafts and executes queries upon request for data. Presents information through reports. Devises methods for identifying data patterns and trends in available information sources.
This position requires on-site work three (3) days per week at our Santa Ana, CA Campus; candidates must be able to meet this requirement to be considered.

WHAT YOU'LL DO

• Prepare and package monthly Information Security reports, ensuring data accuracy, visual consistency, and clear narrative.
• Design and build dashboards and reports in Power BI and ServiceNow that communicate insights effectively and align with Information Security objectives.
• Gather and consolidate data from multiple sources to support security reporting and identify trends, patterns, and themes that warrant attention.
• Collaborate with data owners and stakeholders to understand reporting needs, translate business requirements into technical solutions, and ensure outputs support decision-making.
• Develop and implement automations using Power BI or other tools to streamline manual reporting processes and improve efficiency.
• Contribute to process improvement initiatives by identifying opportunities to enhance reporting quality, automation, and usability.
• Ensure consistency in formatting, terminology, and presentation across all reports and dashboards.
• Maintain and enhance data processes and workflows, ensuring data integrity and alignment with Information Security processes and system changes.
• Anticipate and adjust for organizational or process changes that may impact existing reports or metrics.
• Communicate complex data clearly and effectively, tailoring insights to both technical and non-technical audiences.

WHAT YOU'LL BRING

• Bachelor’s degree in a related field.
• 5+ years of experience in business intelligence, data analytics, or reporting — ideally supporting information security, technology, or risk functions.
• Proficiency with Power BI (or similar tools such as Tableau) for data visualization and dashboard development.
• Strong skills in Excel and PowerPoint for reporting and presentation preparation.
• Experience with automation tools, such as Power BI dataflows, Power Automate, or equivalent.
• Solid understanding of data structures, fields, and process flows, with the ability to work independently to develop meaningful reporting solutions.
• Excellent analytical skills and attention to detail; ability to identify and communicate trends, variances, and insights.
• Strong collaboration and communication skills, with the ability to translate technical findings into actionable business recommendations.
• Demonstrated ability to work proactively — not just executing tasks, but understanding how reports, data, and metrics align with organizational goals.

Preferred Qualifications

• Familiarity with information security metrics and terminology.
• Experience with ServiceNow reporting and data integration.
• Experience with automation and process improvement projects.
• Knowledge of Power BI administration, DAX, or dataflows.

Pay Range: $97,700.00 - $130,300.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.