Sr Business Analyst

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description
The Senior Business Analyst Studio Production Technology is responsible for designing, implementing, & optimizing technology solutions and processes in support of NBCUniversal's Film & Television production groups as part of the Studio Technology Solutions organization. This includes both software and hardware systems, as well as cloud-based production workflows. The role leverages strong subject matter expertise in production technologies across the SDLC to support projects for new technology solutions. This role requires a strong understanding of Film and TV production tools, processes and workflows. The Senior Business Analyst will leverage established NBCU processes, methodologies, and associated practices while carrying out their responsibilities and services for the studio production groups.
In addition to supporting the NBCU production business units, the business analyst will partner with technical operations, cyber, content security, and engineering teams to support enterprise initiatives for our upstream production technologies, workflows, and metadata as part of a rapidly evolving, connected company-wide media supply chain.
Responsibilities:

• Serve as the primary point of contact for regular production support activities, including issue analysis, documentation & prioritization, defect management, and testing.
• Lead requirements and solution-design discussions with production and technical stakeholders.
• Create design specifications using use case format, workflows, wireframes, modeling, and related methods as needed.
• Create & execute test scripts to support change requests and defect verification, including user acceptance testing support.
• Create training documentation for new system enhancements and conduct user training sessions/demos to support knowledge transfer and user adoption of system updates
• Evaluate emerging technologies and production tools to identify opportunities for innovation, scalability, and modernization within the studio technology ecosystem.
• Support day-to-day operational activities as needed across the landscape of applications utilized by our supported business groups
• All other duties as assigned

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience
• Minimum of 5 years of experience in supporting Studio / TV / Film platforms and operations
• Minimum of 5 years of experience developing software solutions to address business needs, applying software disciplines, with a strong understanding of software development
• Minimum of 5 years of experience in application production support, change management processes and have a structured approach to troubleshooting issues and bug fixes
• Expertise in production and post-production technologies, workflows, and security protocols
• Skilled in designing and documenting functional specifications for complex calculations, financial reports, and business scenarios/modeling
• Good written and oral communication skills
• Good understanding of technology project management SDLC processes and methodologies, such as Waterfall, Agile Scrum, and associated best practices
• Strong analytical and problem-solving skills with ability to utilize technology to create innovative solutions
• Superior customer service skills

Preferred Qualifications

• Experience within the Media and Entertainment industry
• Experience working with TV/Film/Studio Productions
• Ability to work collaboratively with remote teams across varying time zones
• Creative and original thinker who is highly self-motivated and has the ability to learn new technologies with a desire to have hands-on experience and an understanding of the business value that it provides.
• Knowledge of network security, content security, and compliance standards.
• Ability to demonstrate initiative and work on assigned development tasks with minimal oversight, leveraging team members and resources as necessary.

This position has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $140,000.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].