Sr. Automation/AI Engineer - HR Technology

Description
The Role
The Automation and AI Engineer is a member of the HR Technology team and responsible for designing, building, and implementing intelligent plugins and automations that enhance our enterprise workflows.
In this role, you will be responsible for executing the HR Automation and AI product roadmap, aligning with HR organization goals and helping maximize value from investments in Agentic AI platforms such as Moveworks and Serval, and other systems like ServiceNow and Workday HCM.
The ideal candidate has deep technical expertise in integrations, automation, and intelligent workflow design. This senior-level role requires someone who is not only an exceptional developer but also a strong communicator, partner, and project driver who can work across business and technology teams, i.e. Business COEs, People Services , HR Technology and IT stakeholders to implement scalable solutions.
What You'll Do

• Learn the ins-and-outs of the Moveworks/Serval and other AI platforms with hands-on training and hands-on project delivery tasks.
• Design, build, and deploy custom plugins for Moveworks or Serval platforms.
• Collaborate closely with key stakeholders across COEs, HR and IT to gather and validate requirements.
• Lead successful implementation of the AI agents & integrations by working closely with your team as well as key stakeholders.
• Integrate with enterprise systems using APIs, webhooks, OAuth, and other authentication models.
• Conduct technical analysis and workshops with IT and Solution. Architects to design the integrations for these AI agents.
• Develop automation workflows leveraging JSON, XML, and other structured data formats.
• Conduct technical analysis and workshops with IT and Solution Architects to design the integrations for these AI agents.
• Conduct testing, documentation, and deployment of new plugins and enhancements.
• Ensure security, data integrity, and compliance in all integration activities.
• Prepare Solution Design documents for the AI agents and their supporting integrations.
• Analyze platform capabilities and propose creative, scalable technical solutions.
• Maintain integration and plugin roadmap, including feature enhancements and updates.
• Provide technical guidance and best practices to internal teams and stakeholders.

Your Skills and Abilities (Required Qualifications)

• Bachelors or Masters in Computer Science or similar areas.
• 6+ years of work experience on the HR platforms with heavy focus on integrations . Integrations can either be in context of HCM or HRSD ( Discovery, Service Mapping) for example: integrations with other enterprise applications ( Workday, PeopleSoft, Oracle, Concur etc.).
• 3+ years of back-end development experience in at least one programming language ( Python, Java, C++ etc).
• Strong hands-on experience APIs and integrations:
• Understanding of API technologies ( REST, SOAP ) and authentication mechanisms (e.g. OAuth2, JWT ).
  • Understanding of JSON & XML .
  • Experience using API tools like Postman or Insomnia.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent consulting and communication skills to engage stakeholders, ask the right questions, and simplify complex concepts.
• General understanding of AI technologies and terminologies.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Agile/Scrum experience esp with Jira .
• Experience in Workday HCM configuration or integrations
• Experience in ServiceNow .
• Experience in Automation technologies (Automation Anywhere, ServiceNow RPA, Knime, UiPath etc).
• Hands-on experience with cloud platforms ( Azure, AWS, or GCP )

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as remote. This means the selected candidate may be based anywhere in the country of work and is not expected to report to a GM worksite unless directed by their manager.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.