Specialist, Procurement Operations

In this role, you will:  

Manage, develop and improve corporate purchasing credit card program (50%) 

• Manage the Amex cardholder lifecycle including evaluating new card requests, approving card applications, training new cardholders, and canceling inactive/departed employee accounts

• Reconcile and integration transactions monthly 

• Perform ongoing program administration including processing limit increases, supporting declined transactions and managing periodic reporting needs

 Resolve purchasing and invoice issues (15%)   

• Manage dedicated support mailbox to resolve invoice escalations from Accounting, responding within set timelines 

• Investigate in Workday Financials to find purchase order, invoice, and payment details 

• Communicate effectively with staff in Accounting, Sourcing, and outside of Finance to identify solutions 

• Drive resolutions, within set timelines 

Customer support for staff (15%) 

• Provide training and support documentation to help staff purchase and process payments successfully 

• Host 1:1 and team trainings on key Workday business processes 

• Manage dedicated support mailbox to resolve staff issues around invoices, requisitions, POs, and more 

• Maintain knowledge of organizational purchasing policies and guide staff to purchase within policy 

 Steward purchasing data (15%)   

• Update Buyers and Requestors on POs and requisitions 

• Close inactive or expired POs within established timeline and criteria 

• Maintain cost center approval matrices 

• Work proactively to find opportunities to automate related manual tasks 

 Execute select purchasing tasks (5%)  

• Approve low dollar, low risk requisitions (e.g., Staples) 

• Reassign invoices and requisitions across cost centers, as needed 

• Maintain cost center approval matrices 

About You   

To qualify for this role, you must have: 

• 1-3+ years’ experience in highly operational, project management and internal client services roles 

• Exceptional customer service orientation with strong follow through 

• Core Excel skills – can create and format spreadsheets for clarity and usability; work with PivotTables to summarize and analyze data; sort, filter, clean large data sets; do basic data validation 

• High attention to detail and near-obsession with accuracy and organization 

• Passionate about running a “tight ship” 

• Track record of working successfully in a time-bound environment 

• A true self-starter – investigates issues thoroughly before asking for help, prioritizes independently, follows through without requiring follow-up 

• Clear written and spoken communication style 

• The ability to travel 2-3 times a year to College Board offices or on behalf of College Board business. 

All roles at College Board require:  

• A passion for expanding educational and career opportunities and mission-driven work 

• Authorization to work in the United States for any employer 

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively

• Clear and concise communication skills, written and verbal 

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. 

About Our Process   

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

What We Offer 

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. 

A Thoughtful Approach to Compensation 

• The hiring range for this role is $40,000-$65,000 

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. 

• We aim to make our best offer upfront—rooted in fairness, transparency, and market data. 

• We adjust salaries by location to ensure fairness, no matter where you live. 

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.