Duties and Responsibilities:
Payment posting manual/Electronic (ERA’s) patient and insurance payments, adjustments, and/or denials
Locate remittances & payments in various portals &/or clearinghouse
Read and interpret EOB’s
Apply copay/coinsurance and deductible balances to patient responsibility
Review of patient account balances as needed to determine posting accuracy
Perform payment deposit downloads and bank reconciliations
Daily cash reconciliation and reporting
Research and resolve unapplied accounts
Flexibility to cross train/assist with training/cover for other team members and/or with other projects as needed
Identify and report on trends/issues
Prepare, reconcile and complete the local bank deposits for mail patient/insurance/accounting payments & other hospital/clinic departments (does not apply to home-based candidates)
Maintain/reconcile petty cash funds, process point of service patient payments (does not apply to home-based candidates)
Post monthly agency payment reports
Work to resolve unidentified deposits
Work posting issue work queues
Knowledge, Skills, and Abilities:
10 key calculator skills preferred
Ability to read, speak, and write fluent English
Data entry experience
Familiarity with computers (MS/Excel applications). Basic to intermediate Excel skills preferred
Requires developed communication skills to effectively work with all levels of management, peers and clients.
Possesses excellent written and verbal communications.
Ability to work as a team member, creating and maintaining effective working relationships.
Must adapt and demonstrate the ability to work independently in a quiet, dedicated workspace from home in a fast-paced, changing and goal-oriented environment
Must be detail oriented, a strong multi-tasker, resourceful and possess the ability to apply critical thinking skills to make good and independent decisions.
Candidate must exhibit excellent time management organizational skills
Top Skills
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