Source Acquisition Coordinator

About the teamThe Source Acquisition Coordinator is part of the Public Data Operations team, which is responsible for delivering reliable and timely real estate public records data. This data supports Zillow’s platforms and analytical tools by providing accurate and comprehensive property information. The team collaborates across multiple functions to ensure data quality and availability.

About the role

The Source Acquisition Coordinator manages the initial stages of Public Data Operations. This role is responsible for sourcing real estate public record data, maintaining vendor relationships, and ensuring acquisitions comply with purchasing guidelines. The position requires anticipating and addressing challenges to secure complete, reliable, and timely datasets that support Zillow’s products.

You Will Get To:

• Conduct monthly outreach to vendors to assess data availability and pricing.

• Acquire assessment and tax data from various sources on a monthly basis.

• Receive, track, and log source data in internal databases and Google Workspace.

• Review source data for accuracy and verify alignment with related invoices.

• Respond to tickets promptly to secure data replacements as needed.

• Identify and address obstacles with vendors to obtain comprehensive datasets.

• Adapt to new processes and contribute to workflow improvements.

• Consistently meet or exceed monthly targets and goals.

This role has been categorized as an Office position. “Office” employees regularly work at an existing ZG corporate office for approximately 80 to 100 percent of their time each month. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $26.20 - $39.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• Experience in case management or account management.

• Background in sourcing products from multiple suppliers.

• Ability to manage multiple tasks and prioritize effectively.

• Strong attention to detail and organizational skills.

• Effective phone communication skills.

• Strong written and verbal communication and interpersonal skills.

• Ability to work independently and collaboratively within a team.

• Experience in customer service, call centers, or managing challenging phone conversations is preferred.

• Proficiency with Microsoft Office Suite, Google Workspace, and Adobe Acrobat.

• Zillow values the experience and perspective of candidates with non-traditional backgrounds and encourages applications from those with transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.