The Solutions Engineer will support sales by providing technical guidance, designing security systems, and ensuring customer satisfaction throughout the sales process.
Who We Are
Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.
Verkada is seeking Solution Engineers to own and enhance the customer experience, from the proof-of-concept to the final decision. This individual will provide technical support to the sales team, become a trusted advisor to customers, assist the sales team in designing security systems and quotes, and create solutions for unique customer challenges. You will join a team of highly motivated people delivering impactful results for the company. We are looking primarily for people who can match our fast pace and learn quickly, but prior experience with video security systems, IoT devices and access control systems is certainly helpful.
Responsibilities- Become the trusted technical advisor for the key decision-makers: CTOs, CISOs, and Senior Network Engineers
- Engage with sales managers to understand current deal statuses and next steps
- Leverage technical knowledge to overcome customer barriers and concerns
- Influence product direction with your unique understanding of customer needs
- Collaborate with support to accelerate product improvement
- Work with Project Managers/Operations team members in the execution of designed security solutions
- Prepare required project documentation (floorplans, scope of work, assumptions, etc.)
- Bachelor's degree in Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
- Strong background in IT fundamentals: Experience with TCP/IP, DNS, DHCP, and routing/switching devices; No experience with products related to physical security or cloud-based video necessary: we can teach you
- Outstanding English written and verbal communication skills in order to clearly and efficiently articulate technical matters with customers and partners
- Excellent account management, follow-through, and attention to detail
- Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
- Experience working with APIs, Python, and other coding languages is a plus
- Experience working with Linux operating systems preferred
- Genuine excitement for software and hardware products and can speak comfortably about how they work
- Entrepreneurial and positive attitude with a strong desire to learn
- Must be authorized to work in the U.S (Position does not provide sponsorship)
Verkada is committed to investing in the holistic health and wellbeing of all employees and their families. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 80% for family premiums
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches and dinners provided daily
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Estimated Annual Pay Range
$90,000—$145,000 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Top Skills
APIs
Dhcp
Dns
Linux
Python
Routing/Switching Devices
Tcp/Ip
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