Solutions Engineer

The Solutions Engineer is a key technical role responsible for delivering innovative solutions, driving partner success, and bridging the gap between business needs and technical capabilities. This role plays a critical part in ensuring the seamless integration and implementation of solutions, enabling both partner satisfaction and organizational growth.

Responsibilities:

• Guide partners through the implementation of solutions, ensuring best practices are followed
• Troubleshoot technical challenges during integration, ensuring timely resolution.
• Provide post-implementation support to maintain and enhance partner satisfaction
• Proactively monitor and respond to partner issues.
• Work with Engineering and Product teams to define features around successful Ad partner integration and monitoring.
• You'll provide technical support and account management in conjunction with building specs and release feedback
• Work with clients and partners to implement and maintain integrations
• Work with engineering teams to troubleshoot issues and define, test, and roll out new features to our platform
• Work closely with the product team to improve partner success across our platform
• Develop and maintain internal tools to monitor partner health.
• Develop and maintain dashboards that provide visibility into platform usage
• Troubleshooting system errors and escalates internally within the team. Gather partner logs and analyze with internal data.

Qualifications for Position:

• 3-7 years’ experience in AdTech/MarTech at a top-line publisher, AdTech, MarTech, DSP, SSP, Ad Network or Ad Agency preferably as a Solutions or Integrations Engineer
• Ad Operations experience in the portfolio is strongly desired.
• Demonstrate a clear ability to digest complex technical documentation.
• Understanding all things “Ad Tech” including having the ability to compare and contrast Direct and Programmatic pipelines/channels. Be able to document and present your vision, concepts and strategies clearly and succinctly.
• Strong critical-thinking, analytical, logical, and results-oriented skills preferred
• Demonstrable portfolio of cross-functional team orientation, alignment, evolution and self-study
• Working knowledge of common tool sets and industry terms such as POSTMAN, URL editors/parsers, VAST, XML, OpenRTB, JSON, PMPs
• Expertise with data tools like Athena, RDS, Snowflake, SQL is must have

A Little Bit About Us:

MobilityWare is one of the leading mobile game publishers of card and puzzle games. With our headquarters in the heart of Orange County and a growing studio in Utah, we’re dedicated to our mission of bringing joy to others one game at a time. Ever since our flagship title Solitaire hit the Apple App Store on the day it opened in 2008, MobilityWare has been entertaining gamers around the world. With a product portfolio that includes beloved hits such as FreeCell, MONOPOLY Solitaire, Spades, Hearts, Mahjong, and Bubble Shooter Pop, our games have been downloaded over 600 MILLION times.

MobilityWare was recently named one of Built in LA’s Best Places to Work for the fifth year in a row and we’ve been recognized as one of the Best Places to Work in Orange County five times by the Orange County Business Journal and OC Register. While we’re proud to be the company behind some of mobile gaming’s most popular titles, our most important achievement is creating a work environment that encourages professional growth and prioritizes the wellness of all of our team members.

Do we have your attention yet? Here are just some of the perks of working with us:

• We offer medical (100% paid option), dental (100% paid), vision (100% paid), unlimited PTO/Vacation, life insurance (100% paid), and a 401K with competitive contribution.
• Annual, all-inclusive company trip for you and a guest. Previous destinations include Hawaii, a Mexican Riviera Cruise, Las Vegas and Los Cabos!
• In the office we offer things like free lunch, free snacks, and free drinks.
• Casual workplace that includes a relaxed dress code, plus a newly remodeled office in the heart of Irvine.
• Growth, growth, growth - we are growing, and we would love for you to join us on the ride.
• Annual Game Jam to show off your creative chops!

In compliance with local law, we are disclosing compensation for this role.  The range listed is just one component of MobilityWare’ s total compensation package for employees, which may include short- and long-term incentives and program-specific awards. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, certifications, location, business needs, or market demands. This range is based on a full-time position. This range may be modified in the future. The annual base salary pay range for this role is $126,000-$150,000.