Solutions Engineer- ThousandEyes

The application window is expected to close on: 05/01/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.
About The Role
We are looking for an exceptional Sales Engineer to join our team of super heroes supporting the Texas territory. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials of ThousandEyes to highlight business value; educate prospects, customers and the sales team on ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.
What You'll Do

• Support the technical sales process
  Assist sales in technical prospecting to help uncover opportunities
  Demonstrate solution to showcase capabilities and use-cases
  Build and maintain a technical and trusted advisor relationship with customers
  Support customers during solution trials
  Scope and architect solution deployments
  Present to decision makers during trial wrap-up meetings
• Participate as a member of the Solutions Engineering teams
  Participate on weekly team meetings
  Participate in quarter business review sales meetings
  Present technical topics and successful wins
  Share technical challenges and ways to overcome
  Interact with team to ask questions, share experiences, and exchange ideas
  Help establish and enhance demonstration material showcasing the solution
  Research technical topics impacting the industry to grow as an industry leader
• Interface with Marketing
  Support trade shows and networking events
  Support ThousandEyes Connect events
  Contribute to blog and social media posts
  Suggest and contribute to white-papers and case-studies
• Interface with Product Management and Engineering
  Provide solution feedback from hands-on use and customer interaction
  Provide solution suggestions and enhancements to drive solution strategy
  Participate, drive and provide feedback on internal and external solution beta programs
• Interface with Customer Success
  Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
  Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success

Qualifications

• 5+ years of Solutions Engineering Experience
• Excellent presentation, communication, and problem-solving skills
• Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
• Knowledge of application and network infrastructures
• Knowledge of unified communications
• Experience with application and network performance analysis solutions
• Experience with packet analysis of network and application protocols
• Experience with scripting languages (e.g., Python, Perl, Javascript)
• Experience with Apple, Linux and Microsoft operating systems
• Travel required as applicable

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $205,700.00 to $266,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$223,000.00 - $330,300.00
Non-Metro New York state & Washington state:
$217,200.00 - $315,300.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.