Solutions Consultant

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

We are looking for a Solutions Consultant to join our rapidly growing team and play a vital role in driving sales by communicating a deep understanding of the technical requirements for enterprise health systems and how Abridge technology can be incorporated seamlessly. This individual will operate at the intersection of our Sales, Implementation, Partner Success, and Product Engineering to ensure security reviews are successful and customers are positioned for success. With a deep understanding of EMRs, and the technical landscape of the enterprise healthcare organizations that use them, you will respond to information security questionnaires and RFPs, highlight Abridge’s platform features in the Sales motion, and serve as a trusted resource for the Commercial segment of our Sales team. You will report to the Director of Solutions Consulting.

Our ideal candidate possesses deep technical knowledge, easily builds strong relationships, and prioritizes learning and maintaining trust, taking a consultative approach to our clients and stakeholders. We move quickly and thoughtfully, with a great deal of respect for team members who are results-oriented and who can thrive in a dynamic environment. As a Solutions Consultant, we’re looking for someone who is energized by the opportunity to contribute to Abridge’s growth and can thrive in a cross-functional role.

• Serve as the technical resource for the Commercial segment of the Sales team

• Respond to RFPs and questionnaires to explain Abridge’s posture and accelerate the sales process

• Identify and present ideal solution designs for customers by understanding their need and incorporating Abridge’s recommendations

• Leverage technical expertise to build relationships and establish credibility with customer technical executives and stakeholders

• Act as a pre-sales capacity expert on integration and as a technical SME in pilot-design

• Deliver product and technical demonstrations of Abridge’s technology

• Work cross functionally with Product Management and Engineering teams to improve Abridge’s technology by providing insight into your experience with customers

• Support the implementation and partner success processes as needed

• 4+ years experience as a sales engineer, solutions consultant, or similar role in a Healthcare SaaS and technology sales environment

• Solid technical background with deep understanding of and/or hands on experience with multiple Electronic Health Record (EHR) / Electronic Medical Record (EMR) systems, preferably Oracle/Cerner, Athena, Meditech, and others.

• Ability to creatively explain and compellingly present complex concepts in an easy-to-understand manner, across all levels of an organization

• An innate ability to figure things out, regardless of how complex the problem may be

• Excitement to always be learning and growing

• Excellent written and verbal communication skills

• Eagerness to answer questions and solve challenges

• Ability to travel within the assigned territory occasionally to support sales objectives

• You have multi EHR experience

• You are a self starter

• Thrive in a fast pace environment

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

• Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees

• Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.

• Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.

• Paid Parental Leave: Generous paid parental leave for all full-time employees.

• Family Forming Benefits: Resources and financial support to help you build your family.

• 401(k) Matching: Contribution matching to help invest in your future.

• Personal Device Allowance: Tax free funds for personal device usage.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.

• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.

• Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.