Solution Engineer (Remote - US/Canada)

Passion Driven. Purpose Guided. Our People Make the Difference.

Why Neocol?

Neocol helps the world’s most innovative subscription companies solve their most pressing initiatives to ignite outpaced subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level. 

Day in the Life as a Solution Engineer

As a Solution Engineer (SE) at Neocol, you’ll partner closely with a Sales Director (SD) throughout the pre-sales process to help our customers establish a strong architectural foundation, define clear project goals, and align on scope and responsibilities. SEs are both big-picture thinkers and detailed problem solvers — bridging the gap between business needs and technical solutions. Your expertise is both broad and deep, and you’ll act as a trusted advisor to ensure each engagement is set up for long-term success.

• Be a Trusted Advisor in the  PreSales Cycle to existing customers and prospects.
• Provide industry best practice recommendations on functional and technical scenarios.
• Lead Discovery and Scoping sessions with prospects to advise, recommend, and acquire scope requirements to determine estimations.
• Provide architecture leadership across Salesforce and ERP Systems in the presales process in order to establish a guiding principle design for the project.
• Own and deliver our standard product demo, guiding prospects through key features and workflows to showcase how our solution solves their business challenges.
• Lead analysis of the customer’s current environment to detect critical deficiencies that could impact project success and determine Neocol roles necessary for success.
• Collaborate with SD to identify and analyze enterprise business drivers to derive useful business context for program justification.
• Create resource plans and proposals to co-present with SDs to prospects and customers.
• Contribute to existing and create reusable assets and artifacts in the presales including scoping questions, decks, proposal formats,  SOW templates / language.
• Draft and create scope language for assumptions and in scope/out of scope for projects.
• Lead Sales to Delivery Handoff to ensure the delivery team has customer overview, project goals, and scope details.
• Articulate and present Program Roadmaps and provide / Program Oversight for Strategic Clients
• Exploring new Salesforce products and presenting POVs / Brownbag Sessions / Webinars
• Identify and participate in creation  of Commercialization Strategy to solve common customer use cases and pain points
• Be aware of technology industry (AppExchange Apps, Salesforce Apps, Third Party Solutions) and market trends (Subscription, Consumption, Analytics) to determine their potential impact on system architectures

Our Core Values in Action

• Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
• Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
• Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
• Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
• Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.

Required Qualifications

• Quote to Cash Process and Common Use Case Familiarity / Domain Knowledge
• LucidChart / Diagramming Knowledge - Business Processes and ERD
• SaaS Subscription Terminology Knowledge (ARR, TCV, LTV)
• Salesforce Revenue Cloud, Sales Cloud, Legacy Salesforce CPQ/Billing Expertise
• Revenue Recognition Terminology Familiarity (ASC606, VSOE, SSP)
• Force.com Platform Knowledge (Data Modeling, Flow, Apex)
• ERP Familiarity (NetSuite/WorkDay/Sage Intacct)
• Cross Cloud Capability Familiarity (Experience/Service/B2B)
• Integration Design & Patterns Familiarity
• Familiarity with Salesforce Agentforce

Preferred Qualifications

• Platform App Developer Certification

A Foundation Built on a Solid Culture

• Ladies+ League
• DE&I Committee
• Neocol Cares
• Mentorship Opportunities:
• Neocol North Star Program
• Neocol Navigate Program

Compensation is More than Salary

• Fully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life
• Employer match 401(k) plan
• Medical, vision & dental benefit offerings
• Adoption Assistance Program 
• Flexible PTO
• $140/month for home office expenses

Please note:

Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.