Solution Consulting Lead

Innovapptive is a global leader for industrial connected worker solutions that brings front-line workers, back-office and assets together. The company uniquely unlocks all aspects of an enterprise's work management processes with its flagship patented no-code connected worker platform and integrated suite of apps that tightly integrate with enterprise ERP's, enterprise asset management (EAM) and asset performance management (APM) systems. The platform empowers operators, maintenance and warehouse teams to seamlessly collaborate and communicate to carry out work identification to work management workflows. Today, Innovapptive serves some of the world's largest asset intensive customers and helps them attract and retain the best talent with it's platform's end to end digital solutions to improve operational efficiencies, safety, compliance, asset uptime, and reliability. Innovapptive is headquartered in Houston, TX, with a Global Center of Excellence in Hyderabad, India and offices in Australia.

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world's "Unicorn" brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!.

Recently in May 2023 Innovapptive raised a Series B investment led by Vista Equity Partners ("Vista"), a leading global investment firm focused exclusively on enterprise software, data and technology-enabled businesses. Existing investor Tiger Global Management also participated in the round. Vista is a leading global investment firm with more than $96 billion in assets under management as of December 31, 2022. The firm exclusively invests in enterprise software, data and technology-enabled organizations across private equity, permanent capital, credit and public equity strategies, bringing an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees.

As the Lead of Solution Consultancy, you will play the role of Lead Solutioning in the Professional services BU and reporting directly to the EVP of Digital Transformation. Your primary responsibility will be to guide the solution consultants in designing the optimal Solution for each engagement using Innovapptive's Connected Worker Platform's Mobile Solution for Operators, Maintenance, and Warehouses. You will advise customers on adopting the best practices and recommended solutions integrated with SAP EAM, IM/WM/EWM and APM systems such as Aspen tech or GE Meridium. You will work closely with our product management team and engineers in India to prioritize and address value added requirements via JIRA.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: 

• Leadership and Strategy: Provide strategic leadership for the Solution Consulting team, aligning efforts with overall business objectives.
• Solution Consulting Practice: Develop and execute a comprehensive solution consulting strategy, best practices and playbooks to drive revenue growth and client satisfaction.
• Team Management: Lead, mentor, and inspire a high-performing team of Solution Consultants.
• Team Culture: Foster a collaborative and innovative team culture that encourages continuous learning and development.
• Client Engagement: Work closely with clients to understand their business challenges, goals and help solution consulting team develop As-Is and To-Be Process Flows
• Consulting & Value Selling:

• Lead and oversee As-Is and To-Be process assessments, maturity assessments, and transformation roadmaps.
   
• Translate operational pain points into clear value hypotheses, quantified benefits, and ROI-driven solution designs.
   
• Partner closely with Sales during pre-sales and late-stage deals to co-create differentiated, value-led solutions that resonate with executive buyers.
   
• Ensure solution designs explicitly tie to financial and operational outcomes (cost reduction, productivity, uptime, safety, compliance).

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• Industry Expertise: Deep understanding of asset intensive industries such as mining, metals, oil & gas, chemicals and utilities. 
• Domain Expertise: 
  • Serve as the EAM domain authority across asset-intensive industries such as Oil & Gas, Chemicals, Utilities, Mining, Metals, and Manufacturing.
     
  • Guide customers on maintenance and reliability best practices, including PM/CM optimization, backlog management, planning & scheduling, wrench time improvement, inventory optimization, and reliability programs.
     
  • Apply real-world experience in Enterprise Asset Management, Plant Operations, and MRO Warehousing to solution design decisions.
• Integration Expertise: Prior experience working with SAP EAM, IM/WM/EWM, IBM Maximo and APM systems such as AspenTech or GE Meridium. Provide technical expertise and guidance on system integrations.
• “Value/ROI” Focused Solution Design Development: Oversee the creation of detailed and impactful solution designs, ensuring alignment with client requirements, industry best practices and maximizing client’s ROI. 
• Solution Architecture: Provide guidance on solution architecture, design, and implementation.
• Innovapptive's Value-Based Methodology: Rapidly learn Innovapptive’s value based solution design methodology, mentor, train and instill the “Value Based Solution Design” culture among the solution consulting teams. 
• Value/ROI focused Solution Design Audits: Ensure the integration of value-based principles into solution consulting processes, minimizing gaps, and emphasizing the delivery of measurable value to clients.
• Collaboration with Cross-Functional Teams: Collaborate with other departments, including sales, product development, and product management, to ensure on-time and high-quality solution delivery to the customer. 
• Pre-Sales and Customer Success Collaboration: Act as a liaison between Solution Consulting and Pre-Sales to drive alignment between sales, delivery and customer success.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to minimize solution design gaps, defect leakage, QA processes to measure the effectiveness, quality,  and success of the Solution Consulting team.
• Travel and Training: Travel 60%-80% of the times at the customer sites for conducting design workshops and training
• Change Request Management: Oversee and coordinate the review, assessment, and execution of client change requests, ensuring alignment with project goals and budgets while minimizing disruptions.
• Project Timeline Management: Develop and maintain detailed project timelines, ensuring deliverables are met on schedule and resources are effectively allocated. Proactively identify and mitigate risks to project milestones.
• Other duties as assigned.

• Authorized to work in the United States without sponsorship.
   
• 5+ years in a Solution Consulting leadership role, preferably in an enterprise SaaS or industrial software environment.
   
• Strong EAM domain industry experience with hands-on exposure to maintenance, reliability, and asset management processes.
   
• Consulting background or mindset with proven ability to structure problems, lead workshops, and influence executive stakeholders.
   
• Demonstrated experience in value-based or ROI-led solutioning and selling.
   
• Prior experience working with SAP EAM and/or IBM Maximo (functional and integration-level understanding).
   
• Proven success leading and mentoring 2–5+ Solution Consultants and building a consulting practice.
   
• Strong ability to develop As-Is / To-Be processes, solution narratives, and executive-ready presentations.
   
• Excellent communication skills—able to translate complex technical and operational concepts into business language.
   
• Bachelor’s degree in Engineering or Science; Master’s degree preferred.
   

• Background in asset-intensive industries (Oil & Gas, Energy, Utilities, Chemicals, Mining, Manufacturing).
   
• Experience selling or delivering digital transformation, reliability, or operational excellence programs.
   
• Exposure to APM, reliability engineering, or maintenance excellence frameworks.
   

• Must be authorized to work in the United States for any employer without sponsorship.

• A positive, open, and highly-innovative environment and team.
• Competitive Compensation Package
• Full benefits (health, 401(k) with company match, etc.)
• Entrepreneurial spirit with unlimited opportunity to grow
• Opportunity to work with leading global brands on exciting and impactful projects