Solutions Consultant

About the role:

We are seeking a Solutions Consultant to join our U.S.-based team and play a critical role in supporting our enterprise go-to-market motion. This role is ideal for a customer-centric, technically fluent, and commercially minded pre-sales professional who thrives in complex, consultative sales environments.

As a Solutions Consultant, you will own the technical aspects of the enterprise sales cycle, partnering closely with Account Executives and cross-functional teams to articulate the value of our fraud prevention and ecommerce optimization platform. You will act as a trusted advisor to prospects, translating complex technical solutions into clear business outcomes and helping customers envision how our solutions solve their most critical challenges.

You will collaborate regularly with Sales, Product, Engineering, Implementation, and Customer Success, serving as both a product advocate and a voice of the customer.

What you'll be doing:

• Lead technical discovery and solution design across the enterprise sales cycle, aligning platform capabilities to customer business goals
• Present and demonstrate our solutions to both technical and executive audiences, tailoring messaging to address industry-specific use cases
• Partner closely with Account Executives to develop account strategies, value-based use cases, and compelling solution narratives
• Define and present solution architectures that address customer requirements, integration needs, and scalability considerations
• Clearly articulate our integration approach, APIs, and deployment models, helping prospects scope implementation with confidence
• Address technical objections and remove barriers by explaining how our technology integrates into complex ecommerce and payments ecosystems
• Develop and deliver solution messaging that highlights our unique differentiators, measurable ROI, and business impact
• Act as a trusted technical advisor throughout the evaluation process, from early discovery through contract signature
• Provide feedback to Product and Engineering teams based on customer insights and market trends

What you'll need:

• 3–5 years of experience in a Solutions Consultant, Sales Engineer, or pre-sales role supporting enterprise B2B SaaS
• Strong understanding of ecommerce, payments, fraud prevention, or adjacent fintech technologies
• Hands-on experience working with cloud-based platforms, APIs, and technical integrations
• Ability to translate complex technical concepts into clear, business-oriented value propositions
• Excellent analytical and problem-solving skills, with the ability to assess customer needs and design effective solutions
• Proven ability to manage multiple opportunities simultaneously in a fast-paced, high-growth environment
• Strong stakeholder management skills and a collaborative, team-first mindset
• Outstanding written and verbal communication skills, including comfort presenting to senior technical and executive audiences
• High learning agility and the ability to quickly assimilate new technologies and product capabilities

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Benefits:

• Competitive salary 
• Stock options
• Matching 401K Plan 
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance 
• Generous PTO policy 
• Half day Fridays

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $120,00 - $150,000 annually + bonus + equity + benefits

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.