Software Product Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ®  app daily.

• Develop, communicate and implement a vision and roadmap for one or more product categories to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability

• Lead the new product development process within our Software Product team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance

• Deliver flawless user experiences across all customer, partner, and dealer facing products

• Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services

• Lead cross-functional collaboration to develop and deliver connected services required for a product category; drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions

• Ensure product portfolio visions and roadmaps support and align with the business unit strategy, including maintaining a clear product roadmap aligned to business goals in the short- and long-term; emphasis should be on fast-paced new product development, sustaining product support and insight driven; ensuring software strategy aligns with the hardware and solutions strategy in order to deliver compelling user experiences

• Develop and implement the strategy for their product category, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitably, grow and scale the business; work cross functionally to ensure achievement of product line objectives

• Serve as a Product Manager leading the development and owning the implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams

• Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy

• Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

• Protect Chamberlain Group’s reputation by keeping information confidential.

• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.

• Contribute to the team effort by accomplishing related results and participating on projects as needed.

• This role is within Chamberlain Group's Product Management function. A successful incumbent is expected to (i) Develop, communicate and implement a vision and roadmap for one or more product categories to deliver a best-in-class software experience and achieve and surpass goals and business objectives, including user acquisition, engagement, retention, market share, sales and profitability; (ii) lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance.

• Education requirements include bachelor's degree in business, Marketing, Computer Science, Engineering, or related field.

• 2+ years in Product Management, Engineering, or in a Product Owner role

• Experience with Power BI or Tableau

• Experience with SQL

• Consulting background is a huge plus

• Knowledge, Skills, and Abilities: 

  • Ability to work in Matrix and Agile software development environment 

  • Understand and have experience with Agile Scrum methodologies or other commonly used tools 

  Other: 

  • Ability to travel up to 25% - domestically and internationally 

  Preferred Qualifications  

  Education/Certifications: 

  • Master's in Business Administration 

  Experience: 

  • Prior experience working with software offerings 

  Knowledge, Skills, and Abilities: 

  • Comfortable interacting with highly technical development teams 

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.