Software Engineering Director

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Director within PNC’s Enterprise Technology organization, you will be based either in Pittsburgh, PA or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.
Job Description
• Focuses on payments domain (capabilities, data, services, orchestration, clearing connectors)
• Provides technical leadership in the solution design and engineering function to enable Payments technology delivery.
• Designs end-to-end solutions and creates engineering architecture, ensuring alignment with enterprise standards
• Directs and manages the delivery of large and complex application development projects in the payments space, for the function of expertise
• Defines strategies and engineering needs focused on technology development.
• Maintains relationships with internal clients; communicates with broader IT and business teams. monitors prompt response and support on technical issues.
• Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs.
• Directs, motivates, develops and manages the performance of the solution design and engineering team.
Values
• PNC Employees take pride in our reputation, and to continue building upon that we expect our employees to be:
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
• PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Work Experience
Roles at this level typically require a university / college degree and higher-level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 15+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. | Required
Competencies
• Deep knowledge of Payment operations, regulatory requirements, and industry-specific practices (e.g., Fedwire, CHIPS, ACH, RTP, FedNOW, SWIFT, ISO 20022, NACHA).
• Deep knowledge of the payment systems – orchestration, integration, data, business flows, settlement processes, risk exposures, operational resilience, cutover strategies, and compliance.
• Application Development with distributed technologies | Extensive Experience | Required
• Knowledge of the methodologies and protocols for client/server applications
• Shares in-depth knowledge and experience with cloud engineering.
• Explores the rationale behind the allocation of processing and data for key applications.
• Practices infrastructure and information security excellence in building applications.
• Applies methodology to multiple application environments, platform integration and system linkages.
• Consults with others on design, implementation and evaluation issues.
• IT Industry: Trends & Directions | Extensive Experience | Required
• Knowledge of and ability to analyze marketplace experiences, developments and trends related to the function of Information Technology (IT).
• Anticipates the organization's future position on technology-related trends.
• Leads in the implementation of industry benchmarks in the IT field.
• Consults on the utilization and optimization of specific and multiple industry information sources.
• Outlines organizational implications associated with major IT trends.
• Compares the organization's technology practices with those of other organizations.
• Oversees multiple selection, evaluation and certification initiatives for the IT industry.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Directs all activities and initiatives related to application services for an entire organization or for major clients.
• Directs and manages the delivery of large or complex application development projects. Defines strategies and client needs focused on technology development.
• Maintains relationships with clients; communicates with IT and business management. Monitors prompt response and support for technical issues.
• Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs.
• Directs, motivates, develops and manages the performance of the management team and key staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

CompetenciesApplication Development (Client/Server), Application Development (Object-Oriented), Application Localization and Internationalization, Application Maintenance, Application Testing, Budgeting, IT Industry: Trends & Directions, Software Process Improvement (SPI), System Testing

Work ExperienceRoles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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