Software Engineer - Technical Lead (Architect)

Who We Are
BigTime is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc.'s 500 Fastest Growing Companies in America four years in a row and named one of Crain's Best Places to Work three years running.
Our flagship SaaS platform powers 2,700+ consulting firms worldwide, tracking over $4B in billable time each year. We're on a mission to become the leading AI-driven platform guiding professional services organizations to excel in delivery, resource, and financial management.
Now, we're searching for a Technical Lead Engineer (Architect) to help us design and lead the next wave of agentic, intelligent systems .
The Opportunity
As a Technical Lead Engineer, you'll set the architectural direction for BigTime's AI-driven platform. Your mission: leverage LLMs, Retrieval-Augmented Generation (RAG), and multi-agent systems to automate workflows, deliver insights, and reshape how professional services firms operate.
You'll design systems where agents orchestrate real-world business intelligence workflows, blending Databricks Lakehouse, LLM-powered reasoning, and visualization tools like Metabase-making decision-making smarter, faster, and more autonomous.
This role isn't just about adopting AI-it's about leading a transformation, guiding teams to harness bleeding-edge technologies in ways that provide measurable, secure, and scalable business value.
What You'll Do

• Architect AI workflows powered by LLMs, RAG, and multi-agent systems to automate complex professional services processes.
• Design integrations with Databricks Lakehouse for scalable data storage, retrieval, and reasoning pipelines.
• Enable agentic visualization workflows that turn raw data into actionable insights in tools like Metabase.
• Define the technical roadmap for AI-driven automation, collaborating with engineering, product, and data science teams.
• Ensure security, governance, and auditability in agentic workflows-embedding trust and explainability by design.
• Mentor engineers and influence cross-functional teams, raising the technical bar and spreading best practices in AI/ML architecture.
• Continuously evaluate emerging technologies (MCP, A2A, ACP, tool orchestration frameworks) and bring the best into production.

Who You Are

• 10+ years of software engineering experience, with at least 3+ years in architectural/technical leadership roles.
• Proven expertise in building AI-driven systems using LLMs, RAG pipelines, vector search, and multi-agent frameworks.
• Strong background in data engineering and cloud-native architectures (Databricks, AWS, Azure, or GCP).
• Hands-on experience with visualization & BI tools (e.g., Metabase, Looker, Tableau) and connecting them into agentic workflows.
• Solid grounding in distributed systems design, observability, and performance optimization.
• Ability to influence strategy while still being hands-on when needed.
• Exceptional communication skills, with the ability to make complex architectures clear and compelling to both technical and business audiences.

Why BigTime
We know top-tier engineers have choices. Here's why BigTime is the right move:

• Impact at scale: Your architecture decisions will directly influence how thousands of consulting firms run their businesses.
• Bleeding-edge tech in production: You'll get to implement the latest in agentic AI, RAG, Databricks, and visualization-not just prototype them.
• A seat at the table: This is an architect-level role with influence across the company, not just a feature team.
• High-growth + stability: We're in hypergrowth mode, with PE backing and a proven product-market fit.
• Culture that values builders: We celebrate curiosity, autonomy, and technical excellence-not just process.

What We Offer

• Competitive salary + bonus
• Company-paid 100% benefits: medical, dental, vision, disability, life insurance
• 401(k) with generous match
• Paid Parental Leave + access to the Parently platform
• Hybrid work schedule: 2-3 days in-office per week
• Generous PTO + paid company holidays
• Fresh fruit, snacks, cold brew, sparkling water (Chicago/Phoenix offices)
• Cutting-edge tools & technology provided
• Opportunity to define the next era of AI for professional services

We offer a competitive total compensation package for this role, with an expected compensation range of $140,000 - $180,000 annually. Final compensation is tailored to each individual and reflects a mix of experience, performance, and impact. In addition to a competitive base, this role is eligible for our annual bonus plan and includes a robust benefits package-because we believe great people deserve to be rewarded for great work.
Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.