Engage prospects via social media, answer queries about classes and pricing, recommend courses, build and maintain relationships, update and follow up using the organization's CRM/student database, and work flexible shifts including late-night/early-morning to support international customers.
This is a remote position.
- Understand queries from prospects, engage them and understand their needs
- Research, build and maintain relationships with prospects.
- Provide answers to queries about classes, their availability, pricing of classes, recommend the right courses, community activities, etc based on their needs.
- Engage, followup, converse over social media platforms with prospects.
- Keep an updated student database via using a software tool that is used in the organization and follow up with participants using the same tool.
- Open to work in late night or early morning shift to support international customers.
Requirements
- Excellent verbal and written communications skills
- Ability to think independently and innovatively
- Fast learner and quick thinker
- Good command in English
- Knowledge of Google Suite and any CRM software (Ex: Zoho CRM)
- Ability to negotiate and understand prospects needs, engagement, and sales skills
- Passionate about helping customers and building long term relationships
- Ability to adapt and grow in a competitive environment
- Ability to learn any new software tool that is adopted by the organization to accomplish tasks and communicate with others
- Excellent time management
Benefits
- Opportunity to be a part of a dynamic growth focused tech startup
- Great learning opportunities to develop new skills and understanding of cutting edge software tools and processes
- Opportunity to work closely with serial tech entrepreneurs from Silicon Valley
- Fun loving environment and caring team mates and inclusive culture of the company
- Work From Home
- Perks and Benefits
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What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
