Social Media Manager

Hey there! Thanks for stopping by. We’re Airtasker, the tech company that connects people who need to get things done with those who have the skills to do it.

Our mission is to empower people to realize the full value of their skills. This doesn’t just apply to those who use our product. It’s also for our whole team of go-getters who bring the product to life and deliver impact to our community on a daily basis. Because we believe work (and life) is always better when you truly know and appreciate your strengths and skills.

We're looking for a creative, high-energy social leader to own our US Social Media and Brand Partnerships strategy. You’ll grow our audience, drive engagement, and make Airtasker culturally relevant across TikTok, Instagram, LinkedIn, YouTube, and emerging platforms.

This role is all about bold ideas and real impact: you’ll create scroll-stopping content, engage our community, and build partnerships with Creators, Influencers, and Brands that amplify our voice. You’ll work closely with our US GM and Brand Marketing/PR to ensure every campaign delivers measurable results.

We want someone who lives and breathes social trends, experiments fearlessly, and can turn insights into on-brand, high-impact campaigns. If you’re scrappy, hands-on, collaborative, and love mixing creativity with results, this is your chance to shape Airtasker’s US presence from the ground up.

This is a hybrid role with 3 days per week in our West Hollywood office. The annual salary is $90,000-$110,000.

Your Three Pillars of Impact

1. Social Strategy & Direction
You’ll own Airtasker’s US social media strategy, shaping content, narratives, and channel roles that drive brand relevance and business impact. Partnering with the US GM and Brand Marketing/PR, you’ll align social with launches, PR moments, partnerships, and broader campaigns. You’ll spot opportunities, test new platforms and formats, and always be thinking about how to grow our reach and engagement.

2. Content & Community Management
You’ll run the day-to-day social engin, from content creation and publishing to optimization and community engagement. You’ll keep our brand voice consistent and lively, respond to our audience in real time, and turn campaigns, partnerships, and key brand moments into compelling social stories. Staying ahead of trends, algorithms, and cultural moments is part of your secret sauce.

3. Creators & Brand Partners
You’ll lead creator, influencer, and brand partnerships that amplify our reach and spark conversation. From identification and negotiation to campaign execution, you’ll manage relationships and deliverables, integrating collaborations into broader marketing initiatives. You’ll track performance, report insights, and optimize everything to ensure social and partnerships deliver real, measurable impact.

What it takes to be successful in this role:

• 5-7 years experience in social media, inclusive of experience managing creator and brand partnerships, with demonstrated growth in engagement, audience, or brand impact.
• Proven experience developing and executing social strategies across TikTok, Instagram, Facebook, LinkedIn, YouTube, and emerging platforms.
• Strong hands-on content creation skills, including short-form video, copywriting, and platform-native formats.
• Experience working with Creators, Influencers, and Brand partners, including outreach, relationship management, and partnership execution.
• Comfort negotiating scopes, deliverables, and partnership terms.
• Solid understanding of social and partnership performance metrics, reporting, and analytics, with the ability to translate insights into action.
• Experience managing editorial calendars, content pipelines, and concurrent campaigns.
• Excellent communication skills and a strong grasp of brand voice and tone.
• Highly organized, self-directed, and comfortable in fast-moving environments.
• Proven ability to collaborate cross-functionally with Brand Marketing, PR, and other partners.

Our People Experience:

Our people team at Airtasker are dedicated to designing an industry leading people experience. This means creating an environment where you are empowered to do your best work and realize the full potential of your skills.

Thriving

• Airtime - welcome to no Slack and meeting-free Fridays! Airtime is designed so we regularly have dedicated focus time for work and personal growth.
• Recharge days - each quarter we have a company-wide Recharge Day, equivalent to 4 additional days of leave per year. It’s a day for everyone when the world can wait and self-care takes center stage.
• Medical health insurance - support designed to promote your wellbeing with top-tier care and peace of mind. Includes dental and optical.
• Airpowerment Fund - we provide a $130 allowance to spend on anything that supports your health & wellbeing.

Rewarding

• Airtasker credits - it’s a great feeling to get things done. Even greater when you get $800 worth of credits every year to help you check off your to-do list and connect with our community of Taskers.
• Fair and equitable pay - this is a core commitment to our people. Every year we review industry data to ensure our compensation framework supports everyone to be recognised for the full value of their skills. We also offer 401(k) up to 4%.
• Tenure leave - To celebrate our people’s commitment to Airtasker, we offer tenure leave starting from your 3rd anniversary with the company. This begins with 3 extra days of leave per year, gradually increasing to a maximum of 5 days per year.

Belonging

• DAREtasker - join our Diversity, Equity and Inclusion committee! Every month we meet to create meaningful and impactful programs of work that embrace belonging at Airtasker.
• Celebration swap - not everyone celebrates the same things. That’s why, at Airtasker, you can swap national, state or territory public holidays for the ones that matter to you.

Growing

• Learning and development - learning at Airtasker is on the job, guided by managers, enhanced by peers and led by ourselves. We deliver learning programs and a $300 allowance to invest in your growth.
• 360 performance reviews - feedback is a gift. Every year we run 360 reviews across the business to recognise achievements and promote personal growth.
• Volunteer leave - Our team members can take a day each year to lend a helping hand and support a cause they are passionate about.

Celebrating

• Awards - and the winners are… our go-getters! Whether it’s our peer-nominated quarterly Values Awards or our periodic Go-Getter Spirit Award, we love celebrating our people and spreading good energy.
• Vibe committee - good vibes only! Our Vibe Committee delivers events that hit the sweet spot of bringing us all together to enjoy each other’s company whether you’re local or remote.
• Birthday leave - All of our people get an extra day of leave during their birthday week to take time away from work to celebrate.

At Airtasker we believe in culture add - that each person is different and has their own background, learnings and unique experiences that can add to the Airtasker cultural tapestry. We pride ourselves on our inclusive culture, and encourage applications from people of all backgrounds.

To all recruitment agencies and talent suppliers: Airtasker does not accept unsolicited resumes. Airtasker is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to our job postings or directly to our managers. If you are on our supplier list and have terms in place, ensure you work alongside our internal TA team and do not send resumes directly to managers.