SOC Engineer I (Mexico)

Are you passionate about cybersecurity and eager to launch your career in Security Operations? Do you enjoy solving problems, learning new technologies, and helping protect organizations from emerging threats?

We are looking for a SOC Engineer I who is ready to develop their technical skills, collaborate with experienced security professionals, and help strengthen security operations across our clients' environments.

Why You'll Love Working Here

• Purposeful Work – Your efforts help protect critical systems, data, and business operations from cyber threats.
• Growth & Development – Gain hands-on experience with security monitoring, threat detection, incident response, and industry-leading security tools while building a strong cybersecurity foundation.
• Innovative Culture – Join a team that values continuous learning, collaboration, and staying ahead of the evolving threat landscape.
• Supportive Team Environment – Work alongside experienced engineers and security professionals who are committed to helping you grow your cybersecurity career.

Awesome Benefits

• Savings / Monthly 13% cap
• Pantry Vouchers 9% deposited every month
• Christmas Bonus: 25 days of your daily income
• Vacations - 12 days after the first year
• Anniversary Bonus - 10 days of base salary
• Vacation Premium – 40% first year
• Major Medical Insurance covers you and your immediate family
• Life Insurance
• Quarterly Bonus
• Marriage or Bereavement Time Off
• Maternity/Paternity Time Off
• Ergonomic Chair
• 250 pesos monthly stipend for internet and electricity
• Full benefits overview at dyopath.com/careers

Role Overview

• Location: Remote (Mexico)
• Schedule: 2nd shift (4p-12 midnight); Saturday through Wednesday 
• Pay Rate: 25,000 (MXN)

As a SOC Engineer I, you will monitor security alerts and events, perform initial threat triage, and escalate incidents as needed to help maintain a secure and resilient operational environment. 

• Monitor and respond to alerts across security, network, systems, and cloud platforms.
• Follow Standard Operating Procedures (SOPs) to triage, resolve, or escalate issues appropriately.
• Maintain accurate documentation of incidents, investigations, and daily operational activities.
• Collaborate with senior engineers and analysts to develop technical and investigative skills.
• Participate in on-call rotations and shift coverage as required to support 24x7 operations.
• Adhere to company policies, client requirements, and compliance standards.
• Identify opportunities to improve processes and operational efficiency.

Security Operations Responsibilities

• Monitor SIEM, EDR, and threat intelligence platforms for actionable security alerts.
• Perform initial triage and event correlation using established runbooks and procedures.
• Validate alerts to reduce false positives and improve operational effectiveness.
• Escalate suspicious activity and potential security incidents to senior team members.
• Support vulnerability management initiatives by tracking remediation efforts.
• Document investigation findings and response actions for compliance and operational purposes.

Systems Operations Responsibilities

• Monitor server health, services, and infrastructure performance using operational dashboards.
• Perform basic triage on system alerts involving service interruptions, resource utilization, and storage concerns.
• Leverage foundational knowledge of Windows, Linux, and Active Directory environments.
• Assist with routine operational tasks such as service restarts, log collection, and patch validation.
• Escalate complex issues following established procedures and SOPs.
• Maintain accurate documentation of incidents and resolutions.

Cloud Operations Responsibilities

• Monitor Azure, AWS, and Microsoft 365 environments for availability, performance, and critical alerts.
• Review monitoring platforms such as Azure Monitor and AWS CloudWatch to validate service health.
• Identify and escalate issues affecting production cloud environments and business operations.
• Assist with validating backup success, replication status, and recovery readiness.
• Support cloud governance and compliance initiatives through established operational processes

Education & Certifications

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Information Technology, Cybersecurity, or a related field preferred.
• Internship experience or relevant coursework in networking, cybersecurity, or systems administration is a plus.
• Preferred certifications (or willingness to obtain):
• • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Azure Fundamentals (AZ-900)
  • Cisco Certified Support Technician (CCST)

Experience & Skills

• 0-1 year of experience in a help desk, technical support, SOC, or IT operations environment.
• Foundational understanding of cybersecurity concepts such as phishing, malware, vulnerabilities, and least privilege.
• Basic knowledge of networking and systems concepts including IP addressing, DNS, firewalls, and Windows/Linux operating systems.
• Strong attention to detail with the ability to follow structured processes and accurately document work performed.
• Ability to manage multiple alerts, prioritize effectively, and escalate issues appropriately.
• Excellent written and verbal communication skills.
• Eagerness to learn, accept feedback, and continuously develop technical skills.
• Basic familiarity with SIEM, EDR, ticketing systems, or security tools through coursework, labs, internships, or self-study is a plus.
• Ability to support a 24/7/365 operational environment, including nights, weekends, and holidays when needed.
• English proficiency (reading, writing and speaking) required. 

As a SOC Engineer I, you won't just monitor alerts, you'll build the foundation for a successful career in cybersecurity. You'll gain hands-on experience with security technologies, threat detection, incident response, and operational monitoring while working alongside experienced professionals committed to your growth. 

Ready to begin your cybersecurity journey? Apply now and become our next SOC Engineer I at DYOPATH!

This role is open to applicants in Mexico only.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.