Provide front-desk and retail support at a skincare studio: book and check clients in/out, greet and educate customers, support estheticians, maintain studio cleanliness and retail restocking, open/close studio, and drive sales with excellent customer service.
About the company:
OSEA was founded in 1996 with the mission of creating pure, results driven skincare and bodycare. Female founded and family operated, we are growing fast, and with gratitude!
About the role:
Join our fast growing beauty brand and become a fundamental member of our expanding team. We are looking for a savvy, passionate Skincare Studio Retail Associate who is excited about skincare, sustainability, and beauty! The ideal candidate has a passion for customer service, thrives in a fast-paced environment, and shares our commitment to wellness in both our products and work life balance. Our mission is to create effective, results-driven skincare that is safe for the planet and humankind.
Requirements
- Book facial appointments
- Greet clients
- Check clients in and out of their appointments
- Educate customers on products and services
- Communicate confidently and clearly about our brand, and convey a genuine passion for natural, nontoxic ingredients
- Open and close the studio
- Maintain the overall cleanliness and daily upkeep of the studio, including retail restocking, dusting shelves, light laundry, and replenishing water and tea supplies
- Support estheticians to maintain a calm flow of services, and to create a beautiful experience for our clients
- Excellent customer service skills
- Strong sales experience
- Experience in retail and/or spa setting, especially in the beauty, wellness and skincare space
- A general understanding of scheduling programs. Experience with MangoMint is a plus!
- Upbeat, positive and can do attitude
- Ability to work overtime, weekends, or holidays as needed to support studio operations.
- Ability to work in an environment with fragranced products, essential oils, and spa-related aromas.
- Ability to stand, walk, and move throughout the studio for extended periods.
- Ability to sit and work at a computer or desk for extended periods.
- Ability to lift, carry, push, or pull up to 50 pounds.
- Ability to assist with studio upkeep such as retail restocking, retail shelf dusting and light laundry, upkeep of water/ tea supplies.
- Tolerance for occasional exposure to cleaning products, spa sanitization agents, and routine spa equipment
- Responsible, dependable and punctual
- Excellent communication and interpersonal skills (oral, written, non-verbal, intuitive, psychic et al)
- Must be willing to fall in love with our products, meditate with our team and have fun while we work!
$22 per hour : This is a part-time, hourly position with an immediate opening at our OSEA Skincare Studio in Venice!
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