Data Center Operations Engineer

Description
General Motors' AV Infrastructure Site Engineering team is seeking an Data Center Operations Engineer to help us build, operate, and scale our data center and lab footprint.
Data Center Operations Engineer at General Motors bring niche knowledge and experience not only in the traditional data center domain but developing industry leading data collection infrastructure as well as custom liquid cooling solutions for General Motors's AV development.
What you'll be doing:

• Responsible for design and developing solutions to physical builds of General Motors' AV infrastructure.

• Ownership of any "on the ground' maintenance required of GM's infrastructure across multiple partner teams nationwide.

• Collaborating and scaling liquid cooled server fleet across GM's data centers.

• Support integration of Hardware-in-the-loop (HIL) Systems through issue identification, triage, configuration & code debugging, and root cause analysis.

• Monitoring and responding to environmental alarms (power, cooling, and leak detection).

• Work with cross-functional teams to drive hardware and software changes by balancing short-term improvements and long term solutions to resolve issues. Issues are varied, including network configuration issues, to AV sensor connectivity issues, car module connectivity, etc.

• Running hardware diagnostics and replacing failing parts in a timely manner.

• Participate in on-call rotation for mission critical services.

Your Skills & Abilities (Required Qualifications)

• Bachelors Degree in related field or relevant work experience

• Experience working in Data Center Operations for 4+ years or related field

• CompTIA Server Plus, CompTIA Network+, or CCNA certification or Equivalent work experience

• Considerable background in infrastructure build: structured cabling, MDF/IDF/MPOE buildout, as well as power and cooling

• Understanding of electrical and cooling systems with respect to data center environment

• In-depth knowledge of data center environments, servers, and infrastructure

• Experience installing, monitoring, and maintaining data center equipment

• Hands-on experience working with and debugging complex hardware systems

• Outstanding ability to work as part of a team, provide support, and resolve errors

• Ability to keep up with advancements in data center infrastructure and technologies

• Proficiency in detailing work processes

• Willingness to work off hours as needed to support maintenance and incidents

• Mentoring colleagues and maturing the program

• Ability to communicate effectively with customers and internal staff and effectively work in team environment

• We appreciate outstanding interpersonal skills!

• Able to participate in on-call rotation

• Ability to stand and crawl, duck, kneel, lift and move up to 50 pounds over short distances

• Ability to climb ladders

• Travel within metro area as needed

• Occasional travel outside of the metro area for build and operations (15%)

What Will Give You A Competitive Edge (Preferred Qualifications)

• 3+ years of experience working in automotive, robotics, consumer electronics, or aerospace industries.

• Prior experience with vendor management

• Hands-on experience with liquid cooled servers

• Experience developing or working on an end-to-end robotics system.

• Experience in interfaces between the vehicle platform, actuators, vehicle software and communication network.

• Solid understanding of modern data center infrastructure management (DCIM) - Sunbird, Nautobot, or other related products

• Effective leadership skills to drive standardization and efficiency across the team

• Experience in Hardware in Loop environment - continuous bench testing

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Sunnyvale office three times per week, at minimum.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

• The salary range for this role: is $170,000 to $230,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
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