This role involves selling implementation services, collaborating with sales and marketing teams, and managing client expectations and pipelines in Professional Services.
The Services Business Development Manager is a member of Professional Services organization, responsible for the execution of selling implementation services related sales across all accounts at Billtrust. You will serve as a key contact to partner with the product Sales and Solutions teams to drive demand generation, enablement, field sales, and sales strategy across the Billtrust Professional Services portfolio. You will work directly with sales teams and leadership to identify sales opportunities while managing and driving the ongoing pipeline with providing regular opportunity updates to the Engagement Director.
What You'll Do
- Externally, you will work with prospects to ensure appropriate services are attached to all relevant deals. This role requires heavy experience with a blend of sales, professional services and customer relationship/interaction.
- Collaborate with Marketing, Sales Development, Professional Services, Consulting, Solutions and Sales Ops to manage leads and drive deal flow
- Set clearly defined expectations and negotiate service fees with our customers
- Educate and communicate our Professional Services offerings to our customers’ needs
- Own the positioning of the Professional Services Statements of Work and ensuring they reflect the reality of what the customer will get and what the customer has to contribute all while working with sales to insure the booking of new overall business
- Maintain accurate and timely customer/prospect pipeline and services forecast data
- Understand the competitive landscape and customer needs to effectively position our Professional Services
- Provide feedback to Product, Professional Services and other teams for process and product improvements
What You'll Bring
- Proven success in selling Professional Services to VP and C-Level executives. Track record of exceeding quota – 3-5+ years of relevant experience preferred
- Software-as-a-Service experience; payments, AR, AP, ERP and/or FinTech experience a plus
- Highly consultative sales style and a deep commitment to client satisfaction
- Strong presentation skills, both in-person and on-line via webinar
- Attentiveness to details and advanced listening skills
- Continuous learner, technical curiosity, and an interest in the payments/AR ecosystem
- Ability to communicate and collaborate cross-functionally, and work well within a distributed, team-oriented environment
The expected base salary range for this position is $70,000-$100,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
Top Skills
Accounts Payable
Accounts Receivable
Erp
Fintech
Payments
Software-As-A-Service
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