American Electric Power Logo

American Electric Power

ServiceNow Platform Engineer Principal

Posted Yesterday
In-Office or Remote
Hiring Remotely in Columbus, OH
99K-129K Annually
Senior level
In-Office or Remote
Hiring Remotely in Columbus, OH
99K-129K Annually
Senior level
Design, develop, and maintain ServiceNow solutions. Lead platform architecture and upgrades, manage CMDB/Discovery/Service Mapping and data governance, build integrations (REST/SOAP/Integration Hub), implement JavaScript-based customizations (Flow Designer, Business Rules, Client Scripts, Script Includes, UI), troubleshoot, document, and collaborate with stakeholders to deliver scalable, tested solutions.
The summary above was generated by AI

Job Posting End Date

08-21-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Part of a larger team delivering high quality technology solutions to the business. Design, develop and installs advanced software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software.  Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Job Description

What you’ll do:

Essential Job Functions & Tasks

  • 7+ years of hands-on ServiceNow development experience. 

  • Proven experience planning, testing, and executing ServiceNow annual upgrades. 

  • Strong knowledge of the ServiceNow platform architecture, development framework, and best practices. 

  • Extensive experience with CMDB, Discovery, Service Mapping, and data governance. 

  • Experience developing integrations using REST, SOAP, and Integration Hub. 

  • Proficiency in JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization. Additional code languages such as powershell, python, bash, C++ are a plus 

  • Experience supporting or migrating between on-premises and cloud ServiceNow environments are a plus. 

  • Ability to collaborate with business stakeholders, architects, and technical teams to deliver scalable solutions. 

  • Strong troubleshooting, problem-solving, and documentation skills. 

What We're Looking For:

Education requirements are listed below:

  • Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:

  • 7 years relevant work experience is required. An equivalent combination of education and related experience may be considered.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

Hear about it first!   Get job alerts by email.  Log in to your Candidate Home Account today!  If you don't have an account, you can create one.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Similar Jobs

An Hour Ago
Remote or Hybrid
55K-75K Annually
Junior
55K-75K Annually
Junior
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound and warm insurance sales leads remotely: consult customers on coverages, convert leads to policyholders, complete paid training and obtain Property & Casualty license, meet shift and workspace requirements, and use strong communication, persuasion, and organizational skills to achieve sales targets.
Top Skills: Dsl)FiberPcTypingWired High-Speed Internet (Cable
An Hour Ago
Easy Apply
Remote or Hybrid
United States
Easy Apply
116K-176K Annually
Senior level
116K-176K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own vision, roadmap, and UX for core GTM revenue tools. Lead discovery, PRDs, design, execution, launches, adoption tracking, and cross-functional alignment with Sales Ops, GTMS, and AI/Data teams.
Top Skills: AIData AnalyticsGtm Tooling
An Hour Ago
Remote or Hybrid
United States
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Lead end-to-end 8-12 week onboarding engagements for strategic enterprise customers, configuring the Udemy Business platform, delivering training and integrations (e.g., SSO), mentoring junior consultants, and ensuring smooth handoff to Customer Success while shaping scalable onboarding playbooks and capturing customer insights.
Top Skills: AnalyticsSsoUdemy Business

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account