Gather and document client requirements for ServiceNow CPQ/CRM; convert requirements into user stories and functional documentation; recommend process improvements; run Scrum meetings and manage Agile processes; coordinate stakeholders and technical teams to ensure delivery.
Role: ServiceNow CPQ – Business Analyst / Project Manager
Experience: 4–5 Years
Engagement: 40 hrs/week
Duration: 20 Weeks (3+3 Months Extension)
Work Mode: Fully Remote
Time Zone: UK
Responsibilities
Gather and document client requirements related to ServiceNow CPQ/CRM.
Convert requirements into user stories and functional documentation.
Suggest best practices and process improvements.
Conduct Scrum meetings and manage Agile processes.
Coordinate with stakeholders and technical teams to ensure delivery.
Required Skills
Experience in ServiceNow CPQ and CRM processes.
Strong Business Analysis and requirement documentation skills.
Hands-on with Agile/Scrum methodology.
Good communication and stakeholder management skills.
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