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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi is looking for an experienced editorial multi-hyphenate with an advanced understanding of investing to execute on our team’s product education strategy. SoFi’s mission is to help you get your money right – and the Content Team’s role is to show you how. The Senior Writer, Product, will drive product education through editorial, social, video, and other formats to help people feel confident about using Sofi products. Success in this role will translate to increased product adoption and engagement and greater efficiency in addressing member pain points.
Reporting to the Senior Managing Editor on the SoFi Content team, the Senior Writer, Product, will work alongside content strategists and many other cross-functional collaborators. We are a mission-driven team that cares deeply about financial literacy and helping people fulfill their ambitions. The ideal candidate is a topnotch writer and customer advocate, steeped in personal finance, and capable of delivering premium digital content experiences.
Candidates with experience producing impactful consumer-facing educational content are preferred. Subject matter expertise in personal finance – especially investing and retirement saving – is required for this role. This is a full-time contract remote position.
What you’ll do
- Turn strategic briefs into delightful educational content: You will be responsible for writing and creating a wide variety of formats – including email, articles, social content, product tutorials and demos, video scripts, quizzes, and more.
- Demystify and evangelize investing concepts and products: You will cultivate subject matter expertise across a range of products in order to empower SoFi members to leverage financial tools and strategies to fulfill their ambitions.
- Collaborate and cooperate: Product education is a team sport at SoFi, and you will need to cultivate great relationships with strategists, editors, our compliance team, and cross-functional partners from across the organization. Good news: they’re all great!
Who you are
- Passionate about our mission and committed to producing excellent work.
- An experienced writer and content creator with advanced communication skills.
- Sufficiently organized to ward off chaos and keep pieces moving forward simultaneously.
- Comfortable giving and receiving candid, constructive feedback.
- Committed to bringing positivity, empathy, and respect to every interaction.
- Preferred: Series 7 or comparable financial credential and/or experience working with financial products and services and collaborating with legal and compliance functions.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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