Senior Vice President & General Manager, Milady (Remote)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/

Milady, a Cengage Group business, has been shaping and influencing the beauty industry for nearly a century. Our beginnings may have been humble, but they were also visionary—a vision that continues to guide us as we redefine what it means to be a beauty professional . . . and as we expand the possibilities of what beauty can do for an individual, a community, and the world.

Reporting to the EVP & GM of Cengage Select, the SVP & General Manager of Milady will drive the overall business strategy, product innovation, go-to-market execution, and team leadership. The role is essential for Milady's success within the broader Cengage strategy.

Milady currently operates in the US, LATAM and is distributed in Canada, Asia, Australia and EMEA.

What you will do here:

• Develop and implement business strategies to achieve annual and 5-year plans, using industry insights and market dynamics.

• Lead a team of approximately 60 professionals, fostering a high-performance culture.

• Innovate and lead product strategies that meet growth targets and maintain market leadership.

• Partner with other Cengage leaders to identify and capitalize on revenue and cost synergy opportunities as appropriate.

• Promote and champion the Cengage Group culture in line with our Credo and Ethos.

Skills you will need here:

General Management Expertise

• 20+ years’ experience in general management/leadership positions, with a demonstrable track record of driving innovation, retaining customer loyalty and driving profitability in a high market share business.

• Expertise in implementing digital strategies to shape go-to-market approaches, including:

• Leveraging digital to drive retention, develop new offerings, and generate demand.

• Understanding the role of digital in influencing overall business growth.

• Deep understanding of a B2B2C business model, including the interplay between product, marketing, sales, and service functions.

• Ability to interpret complex data, anticipate challenges, and proactively develop innovative solutions while maintaining flexibility to adapt to changing environments.

• Experience leading a $50m+ revenue/high margin organization.

• Ability to balance building new growth opportunities while maintaining and transitioning the current customer base, recognizing the industry’s slow rate of change.

• Demonstrated strength in leading go-to-market (GTM) efforts, with specific expertise in licensed occupations.

• Extensive knowledge of the beauty education landscape, including trends, competitors, and regulatory requirements.

Financial Acumen:

• Experience in driving revenue and margin growth and managing cost structures to maintain profitability.

• Comprehensive experience with P&L management to effectively lead all aspects of the financial health of the business.

• Excellent financial management skills, including budgeting, forecasting, and financial analysis.

Talent Strategy

• Expertise in developing and implementing talent strategies that align with organizational culture, goals, and foster a high-performance team.

• Ability to build an organizational plan focused on developing employees against their career aspirations and full potential.

• Foresight to create robust succession plans and pipeline of future leaders.

Communication

• Strong interpersonal skills and emotional intelligence. Consistent track record as a good standout colleague with an understanding of how to deliver both personal and team goals.

• Energetic, passionate, and credible communicator who can convey information to a wide variety of internal and external audiences.

Milady, a Cengage Group Company, is the leading provider of beauty and wellness learning solutions for schools worldwide. We have been influencing the beauty education industry ever since our founder started his own one-man barbering supply business nearly a century ago. Today, we are proud to redefine the standards of being a professional and explore the endless possibilities of beauty's impact on individuals, communities, and the world. Join Milady and be part of a team that is transforming the education industry. To learn more about Milady and our vision, visit milady.com/about.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$272,500.00 - $436,000.00 USD