Senior Value Consultant

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE TEAM

Zeta Global’s Customer Solutions Value Practice sits at the intersection of technology, value, and delivery. Our mission is to embed a unified, data-driven value framework across the client lifecycle, from initial engagement to launch, renewal and advocacy. We help translate complex offerings into clear, outcome-driven narratives that align internal teams and client stakeholders around shared business impact. 

Operating as both a solution design function and a field execution partner, we build scalable frameworks and directly support client engagements to ensure that value is not just promised, but realized. A critical part of our work includes driving product adoption by aligning platform capabilities to customer goals and impact cases. 

THE ROLE

As a Senior Value Consultant, you’ll be a founding member of a high-impact team that is redefining how Zeta articulates and delivers value. You will work cross-functionally to design and embed solution-based value frameworks into Zeta’s operating rhythms and client-facing motions. This spans pre-sales support through to ongoing engagement. 

You will lead value-centric workshops, create compelling business cases, and act as a trusted partner to field teams. Your work will directly support value selling, expansion, and long-term retention by ensuring Zeta’s platform is understood, adopted, and appreciated through a business outcomes lens. In addition, you will:

• Shape a pioneering practice that transforms how companies approach value realization 
• Build, partner, and influence outcomes that drive sustainable growth for our clients and teams 
• Develop expertise at the intersection of solution design and delivery 
• Make a tangible impact on both company growth and customer success 

RESPONSIBILITIES

• Embed our proprietary value frameworks and experience tools into client engagement processes 
• Design the next-generation value framework in partnership with cross-functional teams 
• Lead solution design workshops with clients and internal stakeholders to uncover value drivers and align on success metrics 
• Develop diagnostics, business cases, benchmarks, and presentations that quantify Zeta’s impact 
• Translate technical solutions into executive-ready value narratives 
• Create reusable toolkits, frameworks, and storytelling assets as part of the Value Center of Excellence 
• Collaborate with cross-functional teams, including Customer Success, Sales, Strategy, Insights, and Product, to deliver a unified message 
• Contribute to internal enablement and field adoption of value practices at scale 
• Balance high-touch client work with scalable delivery through playbooks and advisory templates 

REQUIREMENTS 

• 7–10 years of experience in consulting, value engineering, solutions consulting, or similar client-facing roles 
• Background in AdTech, MarTech, SaaS, CDP, Customer Analytics 
• Exceptional storytelling and communication abilities across executive and practitioner audiences 
• Ability to translate technology into business value, backed by client-facing experience 
• Strong analytical skills, including financial modeling and business case development 
• Familiarity with tools and frameworks for value realization and customer lifecycle strategy 
• Demonstrated success influencing cross-functional stakeholders in complex, matrixed organizations 
• Project management experience leading client engagements 
• Bachelor’s degree in business, finance, economics, or a technical field (preferred) 

This position is a hybrid role based out of NYC. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

COMPENSATION RANGE

The total compensation range for this role is $150,000 - $200,000.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

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