Senior Trainer, PM Shift

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, WATA, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.

We’re looking for a Senior Research Trainer to work on our PM Shift to help guide and lead the Research Team to meet all goals and expectations of the department. 

What You’ll Do:

• training and developing new hires

• cross-training employees from other departments

• Identify sports cards and associated varieties (baseball, football, and all other major sports card releases)

• Identify non-sports cards (vintage cards such as R145 Gum, Inc. Superman to Wacky Packs to modern releases like Pokémon and Yu-gi-oh)

• Research by means of trade magazines, books and internet

• Communicate effectively with other divisions

• Maintains and updates database

• Aid Leadership in creating an inspiring team environment

• Set clear team goals

• Support & help oversee the day-to-day operation

• Monitor team performance and report on metrics

• Motivate team members

• Discover training needs and provide coaching

• Listen to team members’ feedback and resolve any issues or conflicts/escalate when necessary

• Suggest and organize team building activities

Who You Are:

• Proven work experience as a team leader

• In-depth knowledge of performance metrics

• Good PC skills, especially MS Excel

• Excellent communication and active listening skills 

• Organizational and time-management skills

• Decision-making skills

Physical Requirements:

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.

• Hand Use: Regular hand use for various tasks.

• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.

• Lifting and Carrying: Ability to lift, carry, and move materials up to 25 pounds.

• Sitting or Standing: Ability to sit or stand for extended periods of time.

Hourly Rate: The reasonable estimated hourly rate for this position is $28. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.