TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
As a Senior Technical Project Manager, you will be a key member of the Technology and Implementation leadership team. You will guide the organization through the FedRAMP certification initiative for a large-scale commercial off-the-shelf pension administration platform. This role requires expertise in technical architecture, security compliance, and program delivery. You will translate regulatory requirements into actionable plans and drive measurable business outcomes.Responsibilities
FedRAMP Authorization Leadership
Lead the FedRAMP authorization program from initial gap assessment through full Authority to Operate (ATO)
Coordinate cross-functional teams across Cloud Engineering, DevSecOps, Security, and Compliance to implement NIST 800-53 controls
Oversee creation and maintenance of System Security Plans (SSP), Plan of Actions & Milestones (POA&M), and supporting documentation
Act as primary liaison with Third Party Assessment Organizations (3PAOs) and federal sponsor agencies
Manage remediation efforts based on audit findings and establish continuous monitoring practices
Multi-Framework Certification Management
Lead project planning, execution, and reporting for FedRAMP Moderate ATO, ISO 27001, and CSA STAR certifications
Develop and maintain schedules, milestones, deliverables, and dependencies for certification efforts
Coordinate with internal teams to ensure controls are documented, tested, and evidenced per relevant frameworks
Manage documentation creation including Security Assessment Reports (SAR), incident response plans, and vulnerability management records
Oversee continuous monitoring programs and periodic compliance reviews
Technical Architecture & Implementation
Oversee that technical architecture and security control implementations are aligned with NIST 800-53 and FedRAMP baselines
Partner with Cloud Engineering to build compliant Azure environments for multi-tenant systems
Lead the implementation data protection mechanisms across the technology stack
Lead the design and validation of identity management, data flow, and API integrations
Lead the establishment of vulnerability management and incident response frameworks
Stakeholder Management & Communication
Communicate progress, risks, and dependencies to executive leadership and client stakeholders
Prepare regular status reports, dashboards, and presentations for senior leadership
Facilitate executive steering committees and governance forums
Liaise with external auditors, cloud service providers, and regulatory bodies
Provide technical mentorship and leadership for compliance best practices
Qualifications
Education and Certifications
Bachelor's degree in Computer Science, Information Systems, or Engineering Master's preferred
PMP or equivalent project management certification required
Cloud certification such as Azure Architect Expert
CISSP, CISM, CISA, or FedRAMP Practitioner certification is an asset
Experience
Ten or more years of experience in IT project management or solution architecture for enterprise or government platforms
Prior hands-on experience managing FedRAMP certification(s), OR similar cloud security regulatory / assurance programs (e.g. DoD SRG, ISO 27001, SOC 2, GxP etc.). Specifically: familiarity with FedRAMP documentation, continuous monitoring, liaising with 3PAOs, building SSPs, POA&Ms.
Experience with CSA STAR or familiarity with the Cloud Security Alliance’s CCM or STAR registry, or other related trust & assurance cloud frameworks.
Deep working knowledge of cloud environments / platforms (e.g. AWS, Azure, GCP), including security control implementation, cloud network/security architecture, identity & access management, encryption, logging, etc.
Familiar with security / privacy / regulatory requirements relevant to pensions and benefits administration, and/or financial services, in the U.S./Canadian jurisdictions (e.g. privacy laws like PIPEDA, HIPAA, GLBA, state data breach laws; US federal agency or state agency standards if applicable).
Background in pension administration, benefits management, or financial services technology is an advantage
Experience working with third party assessment organizations, federal compliance bodies, and cloud providers
Skills and Attributes
Strategic and hands-on leader with excellent communication skills
Strong knowledge of NIST 80053 controls, ATO process, and continuous monitoring operations
Ability to simplify complex technical and compliance concepts
Collaborative, adaptable, and passionate about secure scalable technology
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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