Senior Technical Program Manager

2XKO is Riot’s take on a 2v2 team-based fighting game (for more info on 2XKO click here!). As a Senior Technical Program Manager with 2XKO, you will play a pivotal role in driving both technical and operational initiatives within the game team.  You will oversee a variety of complex, cross-functional programs, ensuring the delivery of high-impact projects that enhance our technical infrastructure, streamline workflows, and support the overall operational and delivery health of the game.

Working closely with teams across engineering, design, QA and production, you will rally the troops and implement projects and processes that support collaboration, sustainable growth, improved efficiency, and maintain our commitment to providing genre-defining experiences. This role reports into the Director of Game Production.

Responsibilities:

• Ensure healthy, consistent and timely delivery of the game’s releases by working closely with relevant internal teams
• Align autonomous teams towards complex programs centered around 2XKO’s strategic product and technology priorities
• Evangelize processes and delivery methodologies to ensure we accomplish our goals
• Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams
• Collaborate with production and engineering leads to manage technical and operational initiatives
• Identify technical and operational gaps across 2XKO
• Manage risks and issues across technical and operational initiatives across 2XKO
• Foster transparency and predictability by building and maintaining clear plans for projects
• Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction

Required Qualifications 

• 7+ years in program management, project management, or a similar role, with at least 3+ years supporting game development or technical initiatives in a complex, fast-paced environment
• Proven track record of leading global product or feature launches, with a strong understanding of cross-functional dependencies, regional requirements, and coordination needed for successful worldwide releases
• Demonstrated ability to lead and influence cross-functional teams, manage complex projects, and effectively prioritize tasks in alignment with studio goals
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively to both technical and non-technical audiences
• Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA)
• Experience working in an agile or iterative development environment, with a capacity to adapt to changing priorities while maintaining focus on critical project outcomes
• Understanding technical components of projects including architecture, tools and deployment practices that development teams employ
• Desire to improve Riot's ability to make the impossible happen for players

Desired Qualifications:

• Previous program experience in a large distributed organization.
• Experience managing hardware/software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
• Experience working on a variety of software products in the gaming or entertainment space.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.