Senior Technical Program Manager, Cost & Efficiency

This position will be located in the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties), or willing to relocate to the San Francisco Bay Area.

To ensure our platform continues to deliver value at scale, we’re committed to optimizing costs while maintaining exceptional user experiences. We’re seeking a Senior Technical Program Manager (TPM) to help lead initiatives that track, manage, and reduce infrastructure, operational, and data costs across Discord.

About the Role
As a Senior TPM for Cost & Efficiency, you’ll collaborate with teams across infrastructure, data, and machine learning to identify and execute cost-saving opportunities. This role combines technical expertise, strategic thinking, and program management to drive efficiencies in how Discord leverages resources. You’ll also partner with leaders across engineering and product to help them understand the financial impact of their decisions, ensuring sustainable growth for the platform.

What You'll Do

• Optimize Infrastructure Costs: Work closely with infrastructure, data, and ML teams to identify, track, and implement strategies to reduce infrastructure expenses.
• Reduce Data Query Costs: Collaborate with data science and data engineering teams to analyze and optimize query and analysis costs.
• Analyze Cost-to-Serve: Partner with engineering and product leaders to understand the cost-to-serve key features, providing actionable insights to guide decision-making.
• Scalable Cost Attribution Platform: Collaborate with engineering teams to design and build a platform for cost metadata, laying the foundation for cost observability and alerting.
• Run Capacity Management Programs: Manage capacity planning initiatives with cloud vendors to ensure cost efficiency and alignment with resource requirements.
• Support Product Teams: Act as a consultant to product teams, helping them evaluate the cost implications of new feature development and deployment.
• Vendor Management: Serve as the primary point of contact for infrastructure vendors, managing negotiations, evaluating offers, overseeing accounts, and handling vendor relationships.

What You Bring

• Data Analysis Expertise: Strong skills in data analysis, including proficiency with building dashboards and visualizations to track costs and uncover insights.
• Cost Program Management: Experience developing and managing cost-focused programs for mid-scale or larger companies, with a track record of measurable impact.
• Cross-Functional Collaboration: Proven ability to work across engineering, product, and data teams to align on goals and deliver cost savings.
• Strategic Thinking: The ability to analyze complex cost structures and provide practical, scalable solutions.
• Vendor Management Skills: Experience managing capacity and cost programs with cloud vendors (e.g., AWS, GCP, Azure).
• Proactive Problem-Solving: A results-driven mindset with the ability to navigate ambiguity and take initiative to drive efficiencies.

Nice-to-Have:

• Experience with cost management tools or frameworks in large-scale infrastructure environments.
• Familiarity with Discord or other large-scale platforms.

Why You'll Love Working Here:

• Lead impactful projects that directly shape Discord’s scalability and efficiency.
• Collaborate with talented teams who are passionate about innovation and sustainability.
• Enjoy competitive compensation, comprehensive benefits, and a flexible work environment.

How to Apply
If you’re passionate about driving cost efficiencies and delivering sustainable growth at scale, we’d love to hear from you. Apply now and help shape the future of Discord!

The US base salary range for this full-time position is $196,000 to $220,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.