We are seeking an experienced and highly capable Senior System Administrator to serve as the primary IT Site Lead onsite 5 days a week for our Reston, Virginia office. This role is responsible for the end-to-end management of onsite IT infrastructure, local and wide area networking, collaboration systems, and executive support, while acting as the single point of accountability for IT operations at the Reston site.
In this position, you will contribute across multiple areas of IT operations, providing comprehensive support in a dynamic and collaborative setting. This role offers meaningful opportunities to expand technical capabilities while directly supporting organizational objectives and service delivery.
ResponsibilitiesSite Leadership & Ownership
Act as the IT Site Lead for the Reston office, owning all local IT operations and end-user experience.
Serve as the primary escalation point for onsite IT issues, vendors, and critical incidents.
Partner with global IT teams to align local operations with enterprise standards and initiatives.
Provide white-glove IT support to executives and senior stakeholders.
Build strong relationships with business leaders, facilities, security, and vendors.
Network & Infrastructure Management
Manage and support LAN, WAN, and Wi-Fi infrastructure with a focus on availability and security.
Troubleshoot network issues involving switches, access points, and WAN links.
Monitor onsite infrastructure and connectivity and proactively address risks.
Coordinate upgrades and incident response with network and security teams.
Collaboration & Video Conferencing Systems
Own video conferencing and collaboration platforms including Microsoft Teams Rooms.
Ensure reliable operation of conference rooms and hybrid meeting solutions.
Coordinate AV installations, upgrades, and support with vendors and facilities.
Endpoint, Identity & Workplace Technologies
Administer Microsoft Intune and Endpoint Manager across Windows and MAC
Administer Azure AD / Entra ID including MFA and Conditional Access.
Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive.
Oversee onboarding and offboarding of users and devices and shipping.
Operations, Governance & Documentation
Maintain IT asset inventory and onsite hardware logistics.
Enforce change management, security, and operational best practices.
Document infrastructure configurations, procedures, and runbooks.
Analyze recurring issues and recommend improvements.
Required Skills & Qualifications
7+ years of experience in System Administration or Enterprise IT Operations.
Experience in Microsoft Intune Endpoint Manager, and Azure AD / Entra ID.
Experience supporting Microsoft 365 and modern collaboration tools.
Proven ability to support executives and senior stakeholders.
Strong communication, ownership, and problem-solving skills.
Preferred / Nice-to-Have
Experience with Microsoft Teams Rooms, AVD, or VDI environments.
Exposure to CyberArk or EPM tools.
macOS support experience.
Scripting or automation experience (PowerShell, Power Automate).
Relevant Microsoft or ITIL certifications.
Education
Bachelor’s degree in Information Technology, Computer Science, or equivalent practical experience.
Salary Range:
Min $86,000 - Max $118,000 USD per year
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary, an annual bonus and an equity component are included in the compensation package.
Our Commitments: Icertis is committed to:
Icertians (employees) and their family's physical, mental and financial health and wellbeing
Turbocharging Icertians careers
Making a social and environmental impact in our communities
Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
Generous holidays including the 4th of July week off – paid
Free professional and leadership coaching
Annual personal development allowance
What We Offer
Robust medical (physical & mental vision and dental benefits
Employee assistance program (EAP)
Equity (RSUs) and shared ownership in the company
Generous 401K match
Flexible work environment
Paid maternity and paternity leave
Generous holiday and PTO program
CaaS (coaching as a service)
Annual personal development allowance
7 Days for Humanity – 7 paid volunteer days annually
Global and regional DEIB steering committees, employee resource groups (ERGs)
Global DEIB training programs and guest speakers throughout the year
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
About the TeamWho we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.
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