As a Senior Subject Matter Expert, you'll support sales executives with technical knowledge of Genomics and NGS workflows, drive sales opportunities, and represent SOPHiA GENETICS products in the Northeast/Great Lakes region.
Do you enjoy using your technical knowledge of Genomics & The NGS workflow coupled with commercial prowess coupled to provide credibility and technical insights during the customer sales journey? Do you have experience in the Great Lakes Markets?
If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS NORAM Sales Team as a Subject Matter Expert for the Northeast, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
This is a field based role, working within the roles territory. You will spend you time working from home-office, or traveling across your territory for customer meeting, conferences and events.
In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area.
This role would likely suit someone in another support role, like a technical sales specialist or FAS. It may suit a technical individual from the lab looking to make their first commercial/sales move if they have strong customer/external facing experience.
Our mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.
Your mission
As a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow - and gain further exposure as we pioneer into multi-modal data.
You will lead activity across the Northeast/Canadian market, and support across NORAM as part of the wider team.
Your responsibilities
Requirements
To be best established for success in this role, you will bring:
As a public organization facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.
Benefits
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:
Our US benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal
The process
We use the power of AI to help our partners make decisions. If you're utilising AI in your search and application process, why not use some of these prompts:
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date: ASAP
Location: Northeast/Great Lakes Region (Remote)
Contract:Permanent
MA Pay Range: 88,000 - 168,000 USD
Disclaimer:The estimated pay range represents a good faithestimate of what the Company expects to pay a successful applicant for the listed position andappliesspecificallyto candidates based in Massachusetts. Due to various factors, the estimated pay range may]may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.
If this sounds like you and you are driven by purpose, Join the SOPHiA GENETICS NORAM Sales Team as a Subject Matter Expert for the Northeast, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.
This is a field based role, working within the roles territory. You will spend you time working from home-office, or traveling across your territory for customer meeting, conferences and events.
In most instances, we look for individuals already living in-territory, but welcome those actively relocating to the area.
This role would likely suit someone in another support role, like a technical sales specialist or FAS. It may suit a technical individual from the lab looking to make their first commercial/sales move if they have strong customer/external facing experience.
Our mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.
Your mission
As a Subject Matter Expert you will support and enable our Sales Executives throughout the sales cycles with deep, technical knowledge of the SOPHiA GENETICS Products and Applications across the Genomics & NGS Workflow - and gain further exposure as we pioneer into multi-modal data.
You will lead activity across the Northeast/Canadian market, and support across NORAM as part of the wider team.
Your responsibilities
- Partner closely with Sales Executives as a product technical expert to support, drive and close sales opportunities
- Deliver platform demonstrations and in-depth presentations to customers and participate in trade shows, vendors shows and technical/promotional seminars
- Provide expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS Solutions to manage and interpret NGS Biomarkers and Laboratory Preparation
- Gather and share competitive market intelligence and drive continuous product development in collaboration with Sales, Marketing and Product Management
Requirements
To be best established for success in this role, you will bring:
- Direct experience (technical or commercial) with products throughout the NGS Workflow including wet lab molecular biology products and drylab bioinformatic processes is critical.
- Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly sought.
- Localized knowledge of the Northeas/Great Lakes region healthcare system / diagnostic market highly sought
- Comfortable in translating complex, technical vocabulary into simple terminology and the ability to communicate effectively with both commercial & technical stakeholders is essential.
- BSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
As a public organization facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.
Benefits
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we pursue exponential growth.
Business recognition and accolades include:
- World's most innovative companies (Top 10)
- World's smartest companies (Top 50)
- 100 Best Places to Work in Boston (2022-2025)
- Top 10 European Tech Startup
- Top 10 European biotechs startup to watch
- Top 25 East-Coast Biotech to watch
Our US benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us, but as a brief overview:
- Outstanding Medical (with Telemedicine), Dental, and Vision Plan with 90% employer contributions, including $0 deductible plans options.
- Life and AD&D company provided
- Company 4% match 401K contributions
- Company-paid Short and long-term disability insurance
- 20 Days PTO (Increases with tenure), 5 sick days and 13 Public holidays recognised
- FSA commuter benefits
- Supplemental employee insurance options are available for Accident, Critical Illness, Hospital and Legal
- Voluntary Pet Insurance and Auto and Home options
- Employer Assistance Program free for all employees
Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal
The process
We use the power of AI to help our partners make decisions. If you're utilising AI in your search and application process, why not use some of these prompts:
- 'What impact can I expect to have on the world by working at SOPHiA GENETICS?'
- 'I have an interview with SOPHiA GENETICS. What should I know before I meet with them?'
- 'I am a *job title* - What can SOPHiA GENETICS offer my career?'
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilize agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date: ASAP
Location: Northeast/Great Lakes Region (Remote)
Contract:Permanent
MA Pay Range: 88,000 - 168,000 USD
Disclaimer:The estimated pay range represents a good faithestimate of what the Company expects to pay a successful applicant for the listed position andappliesspecificallyto candidates based in Massachusetts. Due to various factors, the estimated pay range may]may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.
Top Skills
Ai Saas Solutions
Bioinformatics
Genomics
Molecular Biology
Ngs Workflow
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
