Serve as a client-facing strategic consultant leading discovery, process redesign, technology enablement, BI/analytics, and transformation delivery. Design solutions, build business cases, manage stakeholders, drive adoption, mentor teams, and support business development to deliver measurable ROI.
About adm Indicia
adm Indicia is a next-generation brand activation agency. We create and activate meaningful brand experiences that drive ROI. Our purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimized through leading strategic capability and actioned through executional excellence. Our substantial investment in technology, data science, and resources provides our differentiation in the marketplace. Data insight and marketing technology give us the ability to measure our work, evidencing ROI as the most critical metric in today’s environment.
Our Strategic Solutions team helps clients solve complex business challenges through a combination of transformation consulting, process optimization, technology enablement, business intelligence, and operational execution.
We are looking for a highly motivated, client-facing Sr Manager, Strategic Solutions to join our growing team.
This role sits at the intersection of business consulting, digital transformation, process innovation, data analytics, and technology implementation. The ideal candidate can confidently engage executive stakeholders, translate business challenges into actionable solutions, and lead multidisciplinary teams through the delivery of transformational initiatives.
Position Overview
Position Overview
The Business Strategic Solutions Manager serves as both a strategic consultant and solution delivery leader.
This role is responsible for identifying business opportunities, assessing current-state operations, designing future-state solutions, and driving implementation across people, process, data, and technology.
The individual will partner directly with clients and internal teams to lead transformation initiatives spanning marketing operations, supply chain, retail execution, customer experience, business intelligence, automation, and digital enablement.
This position requires a unique blend of consulting skills, technology experience, analytical thinking, project leadership, and executive communication.
Key Responsibilities
Strategic Consulting & Transformation Leadership
- Lead discovery sessions, workshops, and stakeholder interviews to identify operational pain points and transformation opportunities.
- Assess current-state processes, systems, organizational structures, and governance models.
- Develop future-state operating models, process improvements, and technology recommendations.
- Create executive-level business cases, roadmaps, and strategic recommendations.
- Support clients through organizational change and transformation initiatives.
- Act as a trusted advisor to client stakeholders and internal leadership teams.
Solution Design & Delivery
- Lead the design and implementation of business process improvement, automation, analytics, and technology initiatives.
- Translate business requirements into solution designs, user stories, workflows, and implementation plans.
- Coordinate across business teams, technology partners, developers, analysts, and project managers.
- Drive solution delivery from discovery through deployment and adoption.
- Identify risks, dependencies, and mitigation strategies throughout project execution.
- Ensure successful adoption and measurable business outcomes.
Client Relationship Management
- Build and maintain strong client relationships across operational, technical, and executive stakeholders.
- Facilitate executive steering committees, governance meetings, and working sessions.
- Serve as the primary day-to-day strategic advisor for assigned accounts.
- Manage stakeholder expectations and align priorities across cross-functional teams.
- Identify opportunities for additional value creation and business growth.
Business Intelligence & Data Analysis
- Analyze operational, financial, and performance data to identify trends, opportunities, and risks.
- Develop KPI frameworks, reporting structures, and performance measurement approaches.
- Support dashboard development and business intelligence initiatives.
- Utilize SQL, reporting tools, and analytics platforms to generate actionable insights.
- Translate complex data into meaningful business recommendations.
Technology & Innovation
- Evaluate technology platforms, integrations, automation opportunities, and digital capabilities.
- Support technology assessments, build-vs-buy decisions, and vendor evaluations.
- Partner with technical teams to define requirements and implementation approaches.
- Stay informed on emerging technologies, AI solutions, and digital transformation trends.
- Drive innovation initiatives that improve efficiency, visibility, and business outcomes.
Team Leadership & Mentorship
- Mentor analysts, consultants, and project team members.
- Provide coaching on consulting skills, client engagement, and analytical problem solving.
- Support the development of methodologies, frameworks, and best practices.
- Contribute to a culture of accountability, continuous improvement, and innovation.
Business Development & Growth
- Support proposal development, solution design, and client presentations.
- Identify expansion opportunities within existing accounts.
- Assist in developing Statements of Work (SOWs), project estimates, and business cases.
- Contribute to thought leadership and practice development initiatives.
- Partner with leadership to support revenue growth objectives.
Skills, Knowledge & Expertise
Qualifications Required
- 5+ years of experience in consulting, digital transformation, business process improvement, technology implementation, business intelligence, or related fields.
- Experience supporting Marketing Operations
- Knowledge on retail POS processes, marketing material lifecycle, brief, ordering, inventory, demand capture and marketing effectiveness
- Experience leading client-facing projects and transformation initiatives.
- Strong business process mapping and requirements gathering capabilities.
- Experience facilitating workshops and stakeholder interviews.
- Strong analytical and problem-solving skills.
- Experience with AI models, databases, reporting tools, or analytics platforms.
- Excellent written, verbal, and executive presentation skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to travel once a month to North Carolina.
- Bachelor's degree in Business, Engineering, Information Systems, Computer Science, Supply Chain, Operations, or related field.
Preferred
- Experience in management consulting, operational consulting, or transformation consulting.
- Experience with Salesforce, SAP (ERP), or workflow platforms.
- Familiarity with Agile, Scrum, Lean, Six Sigma, or change management methodologies.
- Experience with Power BI, Tableau, Smartsheet, Jira, or similar tools.
- Exposure to AI, automation, and digital transformation programs.
- Experience managing offshore or third-party delivery partners.
Job Benefits
- Medical, Dental, Vision, 401(k) match, and cell phone reimbursement.
- Work Environment: Remote
- Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs.
- Career Growth: Work with some of the biggest brands and collaborate with a global team of experts.
We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.
About
As a next-generation brand activation agency, adm Indicia's purpose is to simplify our clients’ below-the-line marketing, build sustainable ROI and engage their customers across the path to purchase. Everything we do is optimised through leading strategic capability and actioned through executional excellence.We transform marketing compromise into a powerful co-promise, creating and activating meaningful brand experiences that drive ROI. Brands have had to juggle multiple agencies, struggle to see value in ever-increasing customer data, and deliver disconnected digital and physical experiences – just some of the compromise frustrating marketing for too long. With joined-up strategy, execution and seamless activation, our combined expertise means we can help brands deliver impact through every stage of the customer journey.Founded in 1992, we have a global footprint with 46 offices in 33 countries, allowing us to deliver local activation of global strategies for brands across the world. Recognized with a platinum rating by EcoVadis for sustainability, we are experts at identifying the most impactful and sustainable solutions for over 800 brands around the globe.
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